Soulless. Go to Stratford East Picturehouse just across the road from Westfield for friendly staff, delicious ice cream from Gelupo, good reasonably priced snacks and really comfortable seats.
High quality screens & audio. Even the smaller theatres are comfortable. But the lines to get tickets & food are always horribly long & slow with family member bustling around Mom demanding treats.
Good location & Seats were comfy. Silly thing called Vue Extreme, I was told it's a big screen for £3, save your money. Also buy your ticket in advance and avoid the que's before your film starts.
The VIP seats are great. They're a bit wider, lots more leg room and right in the middle of the screen. The snacks are a bit pricey though so maybe bring your own.
Vue Cinema Stratford Westfield Mall upstairs. Cash tickets purchase at the food & drinks counter. Get seat in rows G upwards or you will be looking up at screen in your face.
Nice cinema, but their snack bar is just bad, time and again. Their popcorn isn’t freshly prepared and the queues to get anything at all go on and on. All the time.
The customer service terribly needs improvement. You pay for a Vue Combo almost as much as you pay for a movie ticket, and for that you have to spend ~30 mins in the queue on a Sunday.
Service is so slow here it honestly feels like time has stopped... Get there really early. Luckily previews go for a while or many people would miss part of the movie
Nearly missed start of film as employee serving in the snack area was possibly off his head. Couldn't retain information despite repeating the order 4x. Frustrating.