awesome customer service in shoe department today. The young woman who helped me out was incredibly knowledgable and helpful! Gave great recommendations based on particular concerns
Become a coop member! $20 gets you a lifetime membership, which gets you 10% back on all reg. priced merchandise and special member-only sales throughout the year!
I bought $800 worth of stuff (boxes of shoes, jackets, etc.) and they no longer offer bags... I get it, but c’mon. I looked suspicious and ridiculous carrying 15+ items.
Bad customer service in the shoe department. We asked specific questions about hiking shoes & the kid couldn't answer our questions and said, "yeah, whatever you're holding is fine". Not ok for $200.
REI is open with limited capacity. In order to ensure the health and safety of both employees and customers, you can expect all REI employees to wear a mask. We are also requiring all customers to wear face coverings while in REI stores, and disposable face-coverings will be provided...