Club level floors in the newer building are spacious & modern. Club lounge in the lobby is pretty good serving breakfast & cocktails with cold & hot hors d'oeuvres in the evening.
Never take rooms with connecting door (e.g. 711, 743): you'll hear everything from the other room, phone calls, music, talking, tv, etc. You won't get any privacy, sleep or silence.
Staff is very helpful. We could do early check in in my 2 visits. Location is good, very close to train station which links you to underground and airport. Also half an hour walk to center.
Looks better than it is.Confortable but not really a top of the list. Well located and can walk to city center. Tran and metro near by. Very nice garden for a drink
Global Day of Discovery by Renaissance - 19th of June, 2013 - come and visit us! Live act, cool drinks & snacks: https://www.facebook.com/ImperialRenaissance?ref=hl#!/events/300895256711948/
Internet prices: ohh the horror. It's not stealing, but it's close. But seriously-speaking it really is grossly overpriced AND unbelievably slow both wired and wifi (which is out of range everywhere).
Lobby seemed nice but the rooms are utterly charmless. The mini bar only has warm Heineken, there's an outdated magazine on the desk called "business" ... And they want to charge me extra for wifi :(
I wouldn't recommend eating in the restaurant at the garden, actually the food was delicious but the service was extremely bad - slow, something haven't come at all. However the rooms were beautiful.
Again room with a connecting door, and again people chatting on skype/phone, watching tv, talking, etc. Absolutely unbelievably crappy experience. Always check for connecting door and stay away.
Pretty nice reception and lobby but poor rooms and facilities. Jurassic internet connection apparently quite expensive. No laundry service during the weekend. Well below average.
A hotel without internet Is not a good hotel. A hotel with a price of almost €20/day for internet is a hotel without internet. I HAD to pay 2 days. If they fix this I will come back.
Don't take rooms with connecting doors inside, since you'll hear noises from the room next to it. Don't take rooms far away from elevator, wi-fi wont work. Don't take room 743, heating barely works.
Absolut fantastisches Rennaissancehotel im Herzen Wiens! 10 Minuten zur Hofburg und weiteren Sehenswürdigkeiten! Wah.ainns Frühstücksbuffet und beeindruckende Räume! Extrem weiche Betten!!
Wifi работает только в лобби, в первый день сломался электронный замокномера, холодная вода в бассейне, по приезду не помогли занести чемоданы. Вкусный завтрак))
All the charms of historic Vienna are minutes away at the centrally located Imperial Riding School Renaissance Vienna Hotel. Our hotel boasts spacious rooms, on-site dining, an indoor pool and flexible event facilities.