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- In a hurry when checking back in? Let them know and they may give you a ride to the terminal, or at least let you leave the keys and goUpvoted 2 days ago
- Elevator to 2nd floor for walkway to Terminals B/C, Walkway floor for Terminal A
- They’ll even drive you personally to the airport, so you don’t have to wait for the bus... only location I’ve ever found that does this
- Renee GSeptember 21, 2012Agree that they are friendly but slow. Also seemed to be a disconnect between Gold and downstairs as when I got up there someone else was driving off in the car they gave me. They fixed it in minutes.
- Marquis ParkerJuly 5, 2013Having a reservation for a car here doesn't necessarily mean that they'll have a car for you...
- Moe DexlerOctober 30, 2014Slowest shuttle to the Terminal of all time. Allow plenty of extra time to get to the drop-off.
- If a GOLD, don't be afraid to ask for a Free upgrade if you don't like the car selected.
- EricaNovember 28, 2013Don't even think about renting a car here..Many better options that I've used here. Made a reservation and they don't have any cars available. Called customer service line and not helpful either.
- I want to love Hertz, but they make it hard sometimes.
- Kathleen KlostermanFebruary 9, 2017DO NOT RENT FROM HERE! THEY ARE THE WORST RENTAL EXPERIENCE I HAVE EVER HAD BAR NONE! THEY GIVE YOU BROKEN CARS AND DON'T ANSWER THE PHONE EVER. THEY MANAGERS ARE INSENSITIVE AND UNCARING!
- Next to SFO, the worst Hertz location ever. Gold or not, do not expect customer service of any sort.