Definitely gets busy and expect a bit of a wait time to be seated. Also,if you're sitting upstairs, BE PATIENT! Let the person taking your Order make a note that you are sitting upstairs.
Service & food is OK. Feels a little too "fast casual" for a typical, neighborhoody West Portal space. Easy eating but I wouldn't go out of my way for it. Portions are enormous.
Service almost non-existant. They brought food to table along with dirty water glasses. No seasoning in food. No service checkback. Really, go anywhere else.