I would have had more success/received greater satisfaction by asking the Jesus preacher screaming into a megaphone outside to help me fix my phone. This store = clueless. Abandon hope, Verizon-users.
At this time, we encourage all customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation...