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- Please avoid to come on 2pm,10pm, 1 am, 3am, and 7am..on this time, the immigrations shifting their working staff.. if you do, please expect a little bit jam because most of the counter are close.Upvoted Mar 31
- You can never predict the human and vehicular traffic at one of the busiest border crossing points. Avoid holidays and the weekend if you are not the patient type.Upvoted Mar 29
- Ngoc Lan Nguyen TruongAugust 10, 2013The architecture for both side of check-in to & check-out from Malaysia are EXACTLY the same @_@ I was worried that I could be at the wrong side the first time I cam to Malaysia =.=Upvoted Feb 23
- John WebbFebruary 4, 2017You go to Singapore this way, but the combination of bus companies making as much on the deal as pos and very very thorough passport officials makes for a very stressful 2hour cross over to Singapore.Upvoted 3 weeks ago
- Jeffrie TrikaFebruary 24, 2018Line can be long but quite efficient ... be prepared for a long walk around corridors and escalotors to get to downtown
- Capt JibrilDecember 10, 2018Monday around 8.30 am less traffic coming back at 10 pm very less traffic
- Julio DelfinoJanuary 24, 2020Queue up at the fastest immigration counters - those in between front-row counters. It's faster because two officers serve at those queues at the same time.
- Sulastri MrzkJuly 13, 2015Immigration officers not serious with the job. E.g. busy playing phones, smoking, delaying the traffic causing it to jam! Even stamp at a wrong page on my passport (wasting space)
- Jin yao LeeFebruary 6, 2011Best place to go to if you want a big traffic jam that cab leave you trapped for 2hrs.. Be prepared to get caught in a jam especially during plubic holidays
- S'pore vehicles shud pay an entry levy, bcoz they use M'sian roads like a boss.On North South Hiway all M'sian Vehicles muz move aside 2 these S'porean High Beamers. No more subsidy 2 race on our road
- Lack of public car park. For your convenience, please don't drive in. You have very high possibility stuck in the traffic chaotic.
- You will be expecting a long queue on weekends and public holidays!
- Moto Entry.. Where the AP don't really care if u stopped at the immigration counters or nt.. & most of the officers are more than happy if u jz drive past them.. Nt all, bt most of them :)
- To those who are working/studying in Singapore, pls be aware tht most counters with systems are required to key in data. So u do have to que & wait. Don't frown or grunt cz it ain't cool. Chillax~ :)
- Amy RamliDecember 22, 2012If you want to get to Singapore you gotta leave really early! Gotta make haste! Don't head towards Singapore in the evening! The traffic will only get you to Singapore Customs after 2 hours..
- Nelsonn ChuaAugust 31, 2010On the eve of any public holidays (especially in the evenings), the passenger arrival hall into Malaysia + passport check area can get extremely crowded and the queue can get very long.
- Fariz JaafarSeptember 20, 2014Please do something about the queue-jumping heavy vehicles !! That is the main cause of jam after u get your passport checked !$
- The jams is a norm here. Some officers will smile when we smile at them & say thank you.
- Ong Chi HangApril 9, 2012The previous building is epic!!! Best architectural design. If u know what I mean.
- Andrew MowatMarch 31, 2013This is an unusual customs checkpoint in that all processing - in and out - go thru same gates. No signs. To head back to Singapore, stay right and head for Bus platforms A or B (Causeway Link buses).
- If you're Malaysian and holding new passport, try the autogate.
- For frequent Sgp travellers, it is better to apply for MACS if u're planning to save ppt pages. To apply, upon entry to Mys, at the escalator, turn right to the office along with 2 ppt-size photo.
- Remamber to bring ur passport everytime u enter this place..by bus or by car..or by motorcycle..
- Those heading to Senai Airport... Go to Bus Bay 24! There would be a air Asia bus waiting for u to drop you at Senai Airport directly! :)
- don't expect something special on weekend.. too many people come n go. just give n take.
- Wan CruzniqueOctober 19, 2018Bus platform signboard is small and no clear direction. This is shameful for Malaysia. Custom shud be more friendly to welcome tourist
- For foreigners entering Malaysia via CIQ Car entry, always prepare Malaysian Currency if u need to top up, to avoid massive traffic, counters to queue is either KA8, KB10, KC10 or KD07.
- Jzin TDecember 22, 2014Take the bus 170 from Kranji mrt. Bus lane faster than car. Just be prepared to queue and stand a bit
- Just used the auto gate if you are Malaysian going to Singapore
- Michael AngOctober 22, 2010Commo frequent travelers, share the timing where traffic is smoother to enter and exist JB.
- Michelle CheahDecember 23, 2019Come across a very rude officer. Politely waited for him to entertain us because he was busy playing his phone and when we asked him is it this counter, "ya la sini la, tak nampak I pakai uniform ke?"
- Fariz JaafarSeptember 20, 2014Going into JB, pls create a longer barrier to minimize queue-jumping cars using heavy vehicle lanes.
- Off we go to JB for a short staycation to celebrate Christmas
- Galvin ChngJanuary 22, 2011New bridge is now ready but the jam is still as bad.. Be mentally prepared to queue at least 1hr on a weekend
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