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Sultan Iskandar CIQ Complex (Johor Bahru Checkpoint)

Border Crossing
Johor Bahru
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  • Tips
    Eddie Q.
    "She looking @ my passport like she's reading a book or something."(19 Tips)
    Firhan F.
    "heavy traffic ahead at both country's customs !"(18 Tips)
    Mary Joy
    "Very crowded during weekends"(3 Tips)
    Ong C.
    "The previous building is epic!!! Best architectural design."(2 Tips)
Tips and Reviews icon188 Tips and reviews
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  • Carls_Lishkyheart icon on user image
    Carls_LishkySeptember 28, 2015
    Been here 100+ times
    Please avoid to come on 2pm,10pm, 1 am, 3am, and 7am..on this time, the immigrations shifting their working staff.. if you do, please expect a little bit jam because most of the counter are close.
    Upvoted Mar 31
  • Richard J.heart icon on user image
    Richard JangJuly 22, 2018
    Been here 10+ times
    You can never predict the human and vehicular traffic at one of the busiest border crossing points. Avoid holidays and the weekend if you are not the patient type.
    Upvoted Mar 29
  • Ngoc Lan N.
    Ngoc Lan Nguyen TruongAugust 10, 2013
    The architecture for both side of check-in to & check-out from Malaysia are EXACTLY the same @_@ I was worried that I could be at the wrong side the first time I cam to Malaysia =.=
    Upvoted Feb 23
  • John W.heart icon on user image
    John WebbFebruary 4, 2017
    You go to Singapore this way, but the combination of bus companies making as much on the deal as pos and very very thorough passport officials makes for a very stressful 2hour cross over to Singapore.
    Upvoted 3 weeks ago
  • Jeffrie T.heart icon on user image
    Jeffrie TrikaFebruary 24, 2018
    Line can be long but quite efficient ... be prepared for a long walk around corridors and escalotors to get to downtown
  • Capt J.heart icon on user image
    Capt JibrilDecember 10, 2018
    Monday around 8.30 am less traffic coming back at 10 pm very less traffic
  • Samuel T.
    Samuel TJune 19, 2013
    Been here 100+ times
    Hand your passport to the officer with a SMILE!
  • Roger T.heart icon on user image
    Roger TanJune 13, 2018
    Malaysia side a bit slow and jam
  • Julio D.
    Julio DelfinoJanuary 24, 2020
    Queue up at the fastest immigration counters - those in between front-row counters. It's faster because two officers serve at those queues at the same time.
  • EZZA N.heart icon on user image
    EZZA N.September 2, 2016
    Got starbucks, kfc, jco etc while waiting
  • Sulastri M.
    Sulastri MrzkJuly 13, 2015
    Immigration officers not serious with the job. E.g. busy playing phones, smoking, delaying the traffic causing it to jam! Even stamp at a wrong page on my passport (wasting space)
  • Jin yao L.
    Jin yao LeeFebruary 6, 2011
    Best place to go to if you want a big traffic jam that cab leave you trapped for 2hrs.. Be prepared to get caught in a jam especially during plubic holidays
  • Kevin S.
    Kevin ShawnDecember 14, 2013
    Been here 5+ times
    S'pore vehicles shud pay an entry levy, bcoz they use M'sian roads like a boss.On North South Hiway all M'sian Vehicles muz move aside 2 these S'porean High Beamers. No more subsidy 2 race on our road
  • Nigel C.heart icon on user image
    Nigel Choi 🇸🇬November 20, 2016
    Been here 100+ times
    Lack of public car park. For your convenience, please don't drive in. You have very high possibility stuck in the traffic chaotic.
  • Diana L.
    Diana LowJune 14, 2017
    Really hate the long Q. The customs counters not fully open too
  • Davin C.heart icon on user image
    Davin ChuaNovember 9, 2013
    Been here 10+ times
    You will be expecting a long queue on weekends and public holidays!
  • Dayangku Eva Asfalia
    Dayangku Eva AsfaliaDecember 22, 2010
    Been here 100+ times
    Moto Entry.. Where the AP don't really care if u stopped at the immigration counters or nt.. & most of the officers are more than happy if u jz drive past them.. Nt all, bt most of them :)
  • Dayangku Eva Asfalia
    Dayangku Eva AsfaliaJanuary 19, 2011
    Been here 100+ times
    To those who are working/studying in Singapore, pls be aware tht most counters with systems are required to key in data. So u do have to que & wait. Don't frown or grunt cz it ain't cool. Chillax~ :)
  • Amy R.
    Amy RamliDecember 22, 2012
    If you want to get to Singapore you gotta leave really early! Gotta make haste! Don't head towards Singapore in the evening! The traffic will only get you to Singapore Customs after 2 hours..
  • Nelsonn C.
    Nelsonn ChuaAugust 31, 2010
    On the eve of any public holidays (especially in the evenings), the passenger arrival hall into Malaysia + passport check area can get extremely crowded and the queue can get very long.
  • Fariz J.
    Fariz JaafarSeptember 20, 2014
    Please do something about the queue-jumping heavy vehicles !! That is the main cause of jam after u get your passport checked !$
  • Hatchie W.
    Hatchie WarrenNovember 21, 2013
    Been here 5+ times
    The jams is a norm here. Some officers will smile when we smile at them & say thank you.
  • Yi Min T.
    Yi Min TanDecember 29, 2022
    Been here 5+ times
    There’s a lane for parents with kids under 12.
  • Ong C.heart icon on user image
    Ong Chi HangApril 9, 2012
    The previous building is epic!!! Best architectural design. If u know what I mean.
  • Andrew M.
    Andrew MowatMarch 31, 2013
    This is an unusual customs checkpoint in that all processing - in and out - go thru same gates. No signs. To head back to Singapore, stay right and head for Bus platforms A or B (Causeway Link buses).
  • Johan Jian An S.heart icon on user image
    Johan Jian An SimFebruary 17, 2015
    Been here 5+ times
    If you're Malaysian and holding new passport, try the autogate.
  • Dayangku Eva Asfalia
    Dayangku Eva AsfaliaMarch 3, 2011
    Been here 100+ times
    For frequent Sgp travellers, it is better to apply for MACS if u're planning to save ppt pages. To apply, upon entry to Mys, at the escalator, turn right to the office along with 2 ppt-size photo.
  • TengkuRak B.heart icon on user image
    TengkuRak BlackMarch 21, 2014
    Been here 50+ times
    Remamber to bring ur passport everytime u enter this place..by bus or by car..or by motorcycle..
  • Absolute P.heart icon on user image
    Absolute PuppyDecember 26, 2012
    Been here 50+ times
    Those heading to Senai Airport... Go to Bus Bay 24! There would be a air Asia bus waiting for u to drop you at Senai Airport directly! :)
  • Apis A.heart icon on user image
    Apis AwangMay 3, 2014
    Been here 10+ times
    don't expect something special on weekend.. too many people come n go. just give n take.
  • Wan C.
    Wan CruzniqueOctober 19, 2018
    Bus platform signboard is small and no clear direction. This is shameful for Malaysia. Custom shud be more friendly to welcome tourist
  • Lele
    LeleApril 25, 2019
    Border crossing accessible by motorbike, car, foot, bus and train.
  • Dayangku Eva Asfalia
    Dayangku Eva AsfaliaDecember 21, 2010
    Been here 100+ times
    For foreigners entering Malaysia via CIQ Car entry, always prepare Malaysian Currency if u need to top up, to avoid massive traffic, counters to queue is either KA8, KB10, KC10 or KD07.
  • Jzin T.
    Jzin TDecember 22, 2014
    Take the bus 170 from Kranji mrt. Bus lane faster than car. Just be prepared to queue and stand a bit
  • Darth Maulheart icon on user image
    Darth MaulJuly 5, 2016
    Been here 10+ times
    Just used the auto gate if you are Malaysian going to Singapore
  • Michael A.
    Michael AngOctober 22, 2010
    Commo frequent travelers, share the timing where traffic is smoother to enter and exist JB.
  • Michelle Cheah
    Michelle CheahDecember 23, 2019
    Come across a very rude officer. Politely waited for him to entertain us because he was busy playing his phone and when we asked him is it this counter, "ya la sini la, tak nampak I pakai uniform ke?"
  • Alvyn L.
    Alvyn LeeDecember 3, 2014
    Been here 50+ times
    You hard to expect when is the best timing
  • Fariz J.
    Fariz JaafarSeptember 20, 2014
    Going into JB, pls create a longer barrier to minimize queue-jumping cars using heavy vehicle lanes.
  • Wen Sheng L.
    Wen Sheng LimDecember 23, 2023
    Been here 5+ times
    Off we go to JB for a short staycation to celebrate Christmas
  • Christine C.
    Christine ChongSeptember 29, 2014
    It's a quite hot weather..
  • ꌅꁲꉣꂑꌚꁴꁲ꒒ ꌅ.heart icon on user image
    Beratur jelah panjang2
  • Aizi R.heart icon on user image
    Aizi RazakOctober 29, 2019
    Been sometime passing through here.
  • Cyb E.heart icon on user image
    Cyb ErKayuFebruary 1, 2015
    Almost always peak season
  • Jzin T.
    Jzin TDecember 22, 2014
    From Kranji mrt to City Sq by bus abt 1 to 1 and half hrs
  • Galvin C.
    Galvin ChngJanuary 22, 2011
    New bridge is now ready but the jam is still as bad.. Be mentally prepared to queue at least 1hr on a weekend
  • Aaron L.
    Aaron LeeAugust 9, 2011
    Been here 5+ times
    Come during afternoon it's much much much quiet
  • Takagi K.
    Takagi KenichiMarch 16, 2019
    No picture all the time
    Upvoted Feb 26
  • Joan of Archeart icon on user image
    Joan of ArcDecember 15, 2018
    Temasek yok!
  • Terry T.
    Terry TanAugust 29, 2013
    Been here 50+ times
    Back to Singapore :)
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