56 Tips and reviews
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- Chuck RoslofMarch 4, 2016I've been here when there was no wait and when there was a long line. Both times, the staff were professional and efficient.
- Ashley EinspahrJuly 20, 2014Came here on a Sunday and had a surprisingly good experience. No line, good service, and got what I was expecting with no hassle or delay.
- Jayson PhillipsOctober 9, 2013Being a Comcast customer is to live the tale of Sisyphus with each service call/center visit. Just move to a big building, get WebPass and watch tv on hulu or rabbit ears.
- Bennett W WongAugust 22, 2016Picking up rental equipment? Returning leased equipment? Questions about your bill or making a payment in person? You're at the right place!
- Worse than the DMV. If that's humanly possible. Especially after 4pm. It's like that wait you have on the weekends for a trendy food spot, without the brunch at the end.
- You can pay your bill in the kiosk by credit, debit, check, or cash. There's just no change for cash payments through the kiosk.
- Derek BJanuary 4, 2013the line is always daunting but it moves fast, be prepared to wait 20-30 minutes.
- Shukry LamaNovember 10, 2011Good people here. Save money and get an hdmi cable free with any hd receiver.
- Bennett W WongAugust 13, 2016Submitting payments in person? Ordering or returning equipment? Come on in!
- Kevin ParkJune 25, 2013This place reminds me of the dmv-dol except a whole lot more negative energy.
- Michael WilesAugust 29, 2015They really changed the way you wait. I feel better that they check you in by what ever name you give them I gave my name as sting. Got a lt of looks and some disappointed faces. Lol.
- ᴡ YJuly 17, 201530 min wait to drop of a modem? #timeismoney drop off & leave. Or take to any UPS. They'll return it for free
- Cassandra GonzalesSeptember 13, 2015Grab a dollar drink at the McDonalds down the street for while you wait
- Sarah J.December 30, 2011This line. After 20 minutes. OMG. Trying to decide whether phone assistance or an in-person visit is more ghastly...I have no idea.
- ChrisFebruary 6, 2015Terrible customer experience; expect to give your name to the greeter and sit for 30 minutes no matter how small the request
- ᴡ WilliamsJanuary 14, 2010You can always sign up for a new promotion for cheaper service with Comcast.
- Mucho Comida™January 25, 2011Wait for Cecilia. She will help you with your entire service (and save you $$$$)
- Peter LangsamJuly 6, 2013Order your service online first and then pickup your equipment. The deals are better and it moves the line. Bring headphones to tune out the unwanted chatter and buckle in for a line like no other
- Arjun MilanistaNovember 2, 2013The worst business in the history of mankind. Comcast is a disgrace to the term Customer Service.
- Isabelle Chapel-GrotteJuly 11, 2013Just don't come here. Better off spending an hour on the phone than 40' in line.
- Xiao YuJune 1, 2014Are you fucking serious? You want me to wait 15 minutes so I can drop the set top box from the service I canceled?
- Florence TshoaJuly 10, 2013Do yourself a favor and don't use Comcast. The service people are nice, but waste your time with incorrect information :/
- Jason ESeptember 4, 2013Longer lines than the post office. Every customer, is in some fashion, arguing with the service reps. Horrible experience. Avoid if possible.
- Jerry DarkoDecember 21, 2013Comcast is most hated company in US and I can tell you they work very hard for that reputation and def deserve it!
- Nathan SorensonJanuary 12, 2013Typical to stand in line for atleast 20 minutes. Always busy Monday-Saturday. Such a time waster.
- gammy dodgerAugust 11, 2009cancel your cable and inernet service and return all your hardware because AT&T provide a far better service for less money.
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