Brian R. • August 6, 2011Nice hotel. But I can't get past the fact that I'm contributing, however minor, to Paris Hilton's inheritance...
Clay R. • April 1, 2019Really great hotel in downtown Richmond. Well appointed rooms and common spaces.
Feliks S. • September 20, 2011Excellent hotel. Club level is a great option. Very clean, very friendly, great accommodations.
Cosette E. • December 12, 2017Amazing service and clean, well-lit rooms featuring huge smart TV’s you can hook your Netflix up to. Definitely my top choice when I’m here for work!
Wendell P. • May 20, 2019Nice spot away from the monotony. Nice rooftop bar ... ping-pong, pac-man and pool, too! Great staff!
Yash A. • April 15, 2016If you staying here.. Hop on to city dogs for a cheap meal and grab a drink at sine.. Make a night out it :)
Joey P. • December 4, 2011Love this hotel ! It used to be a very popular department store from like the 50s to the 80s ! Beautiful at Christmas time !
Brandie W. • April 17, 2022Pet Friendly! Does require a pet deposit but happy to find a hotel that is pet friendly
Norman E. • August 19, 2013Great hotel but the TV doesn't carry The AMC network. Don't plan on watching #BreakingBad if you're staying on a weekend.
Shannon H. • January 1, 2016This place is so unique and great. Don't stay at your run of the mill hotels. Stay here, you won't regret it.
Doug W. • November 3, 2017Beats the Hampton Inn it shares the building with, but the Hilton up the road is better. AC sounds like a high pitched jet engine which gets annoying.
Sarah • December 7, 2015Beautiful hotel. We stayed here on our first anniversary and loved it. The rooms are comfortable and the bar has a great happy hour everyday from 3-7. Kait, the bar manager, is awesome.Tip her well!
Daniel S. • August 23, 2014Nice rooms and good Fairfield standards. Not really "just off I95" like advertised!
Suzy • September 16, 2012Ann is ridiculously awesome! :) Also, the teal throughout the hotel is a really nice touch, more relaxing than whatever colors elsewhere.
Brad W. • January 29, 2014Breakfast was one of the best I've had at a "free breakfast" hotel. Much better meal than the Fairfield Inn next door (which I've stayed at before).
Bryan F. • August 2, 2013Nice hotel with good sized rooms. Not sure about neighborhood
Oscar V. • June 6, 2016It was a really great experience, the staff was awesome, very cordial and friendly, anytime I go back to Virginia in the "best western plus" is where I going to stay!
Dare L. • August 30, 2011EJ & Devin Heath were the best for my stay. I loved this hotel & the surrounding area. I wish I could have stayed longer.
Ryan D. • November 14, 2011Beautiful hotel with on site golf course
nina m. • November 12, 2014I was very pleasantly surprised. This is a very nice hotel beautiful atrium eating area. Really nice full breakfast and happy hour included. I would definitely stay there again.
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