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Apple University Village

Electronics Store, Other Repair Shop, and Mobile Phone Shop
Northeast Seattle, Seattle
  • Heidi M.
    "The Henius Bat typically runs 10-30 minutes behind on appointments."(6 Tips)
    Adrian C.
    "Repaired my MacBook pro screen same day I brought it in!"(2 Tips)
    Brad D.
    "Get the latest and greatest Apple gear."(2 Tips)
    Eppy T.
    "Parking here is always a nightmare."(4 Tips)
50 Tips and reviews
  • macbook pro
  • apple gear
  • wifi
  • apples
  • staff
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  • Recent
  • Piatti Ristorante & Bar
    It goes without saying, but we will say it anyway... Best place to meet all of your Apple needs! After an iPhone 6 line wait, stop by and see us for some sustenance and probably a glass of wine!
  • Heidi M.
    Heidi MillerJanuary 5, 2012
    Been here 25+ times
    The Henius Bat typically runs 10-30 minutes behind on appointments. Grab a coffee from Starbucks and log on to the wifi while you wait!
  • Terri N.
    Terri NakamuraMarch 16, 2013
    Been here 50+ times
    You can use the Apple Store app on your iPhone to charge your credit card for merchandise. "Easy Pay" is very convenient, especially if you're in a hurry!
  • Bruce S.
    Bruce ShermanMarch 11, 2016
    Garage parking is always easy and very close. Don't even try the outside lot unless you see a spot.
  • Kiki K.
    Kiki KaneOctober 8, 2013
    Now that there is no counter it's hard to get help when all the geniuses are busy. People standing around to pick up already been payed for merchandise.
  • oakie
    oakieFebruary 18, 2012
    Been here 10+ times
    by far the preferred location until the new Bellevue Sq location is finished. park at Office Depot and walk for the best access by auto.
  • Nima T.
    Nima TalebiMay 2, 2015
    Staff dress weird and colorfully, but service was as good as it gets. They *gave* me a plug from their own stash so I wouldn't have to buy a complete USB charger for one.
  • Bill J.
    Bill JohnsonSeptember 8, 2015
    Almost every item I've bought here has ultimately failed in one way or another. At this point, I'd rather purchase all my Apple gear from Best Buy – at least their Apple stuff works.
  • Amanda L.
    Amanda LDecember 8, 2013
    I had such a good experience here! They were super friendly and helpful!
  • Anton D.
    Anton DemekhinAugust 2, 2013
    Repaired a MacBook Pro for free.) Instead of replacing or fixing motherboard for $500+... Thanks!
  • Monica G.
    Monica GuzmanOctober 27, 2011
    Don't try parking in the lot on busy days unless you like a challenge. The garage by Gene Juarez is a better bet.
  • Adrian C.
    Adrian CepedaApril 5, 2012
    Apple is frickin the best! Repaired my MacBook pro screen same day I brought it in! $500 service for FREE!!!
  • blackChinahand
    blackChinahandApril 24, 2012
    Love how all SFO and SEA shop employees all have networked work devices. Need a receipt e-mailed. Bam! There you go.
  • Hal B.
    Hal BringmanJune 14, 2014
    Plan on it potentially taking forever to park on a busy day since they are nazis about "genius" appointment times.
  • Mary S.
    Mary SJanuary 6, 2015
    Quick and helpful. You can make appointments.
  • Ansel S.
    Ansel SantosaOctober 6, 2010
    If you see something you want, buy it on Amazon for way less. For example, the "Apple" rechargeable batteries are just re-branded Sanyo Eneloops. Apple has 2 for $30, Amazon has 4 for $18.
  • Brad D.
    Brad DSeptember 29, 2014
    Been here 10+ times
    Get the latest and greatest Apple gear. Get ready to fight the crowds.
  • Jefferson W.
    Jefferson WongMarch 7, 2012
    This place always look busy but the staff is always nice enough to help me out with the problems
  • LinkTree
    LinkTreeAugust 18, 2014
    Great service, needed to get iPad Air and Jawbone 24, some one help me out and in 5 min I was out!
  • K!K
    K!KNovember 9, 2011
    They also cleaned my MacBook top to bottom, screen & all. Great customer service.
  • Drey G.
    Drey GeeFebruary 7, 2015
    Good hotel. Only valet parking is available.
  • Greer
    GreerOctober 17, 2011
    It's been super busy here lately! Make an appointment at the Genius Bar if you need help.
  • Alan L.
    Alan LeeAugust 9, 2012
    Ask for Matt. He's the guy with the red beard. He is the best!
  • Justin L.
    Justin LisenbyNovember 11, 2017
    Stop by for a new iPhone, iPad, Mac, or Apple Watch.
  • Brooks H.
    Brooks HassigJune 10, 2015
    NOT a good place to work, contrary to Foursquare's tags. BUT the staff was nice enough to let me set up and work anyway.
  • Timmy C.
    Timmy ChristensenJune 10, 2012
    Back up your device BEFORE you come here. They can't do it for you.
  • K!K
    K!KNovember 8, 2011
    Replaced my MacBook charger FOR FREE, no questions. Thank you!
  • Ryan D.
    Ryan DouglasOctober 11, 2011
    Make a reservation and pack your patience. This place is always packed. Read more
  • adriana c.
    adriana castroDecember 19, 2016
    It's the first time I come into an Apple Store and no one approaches me to ask me if I need help or looking for something, after 20 minutes I just left
  • Desert ..
    Desert .December 8, 2011
    20 minutes into my 'appoint' still haven't been help. Atleast I didn't have to fill anything on a clip board.
  • Marketa
    MarketaMarch 4, 2015
    Very helpful at the Genius Bar!
  • Jeffery C.
    Jeffery CarrollMarch 11, 2013
    Great store love coming here
  • Curtis J.
    Curtis J.August 6, 2015
    Low-pressure. Never feel like they're just trying to make a sale.
  • Kaitlin B.
    Kaitlin BlazejackMay 22, 2016
    Great customer service!
  • Arwa A.
    Arwa AlghamdiSeptember 28, 2017
    Always long lanes and late appointments.
  • Libby Q.
    Libby QuamMay 18, 2012
    Been here 100+ times
    Recycle your laptop batteries for free!
  • Misty W.
    Misty WeaverJanuary 19, 2010
    Customer service surpasses the *other* store, call ahead to ask what's in stock
  • Gustavo A.
    Gustavo AnteloMarch 11, 2012
    All you want to have!!! :)
  • Alex P.
    Alex PetrovJuly 24, 2013
    Apple! go inside & look around :)
  • danielle r.
    danielle rossAugust 1, 2010
    Been here 5+ times
    Don't forget to check your software on your Mac before you get the iPhone 4!
  • Beth H.
    Beth HayesNovember 17, 2011
    I gave a Collectivus Green Rubber Duckie Thingie here. Look for Thingies near here too. Read more
  • Briana
    BrianaApril 8, 2011
    Smartest and nicest people around!!
  • Eppy T.
    Eppy ThatcherSeptember 12, 2015
    Parking here is always a nightmare. Take an Uber
  • Yiling W.
    Yiling WongApril 30, 2011
    Been here 5+ times
    Packed but not as smelly as the southcenter location!
  • Aaron H.
    Aaron HughesAugust 6, 2011
    Been here 5+ times
    Don't ever tell them you use a PC. They'll think you are stupid
  • Jeffrey D.
    Jeffrey Dodd JohnsonJuly 2, 2010
    Been here 25+ times
    Come in and see the new iPhone! It's amazing
  • Rudeboy
    RudeboyJune 3, 2011 
  • Jason W.
    Jason WJuly 31, 2016
    Tech Shit!?!
  • Samuel S.
    Samuel SchraderJanuary 14, 2010
    It's always busy at this location :(
  • Kevin S.
    Kevin SmithApril 9, 2013
    Been here 10+ times
    This place sucks. Seriously.
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