Jabatan Pendaftaran Negara (JPN)

Government Building
Putrajaya
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  • Mazri A.
    "Starting the weekend, JPN only opens on Saturdays only."(5 Tips)
    M Fadzril Faez
    "Birth cert."(5 Tips)
    Kafoo C.
    "Change IC and can get it within 24 hours."(7 Tips)
    Amirul J.
    "Ahad pon bukak....good service"(14 Tips)
185 Tips and reviews
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  • open on saturday
  • birth cert
  • 24-hour
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  • Firdaus N.
    Firdaus NoorSeptember 3, 2013
    Super fast service. You can get your Mykad on the same day if you arrive early morning. Just make sure to call first before picking it up in the afternoon. A+
  • Julie T.
    Julie TanJune 6, 2013
    The best Malaysia civil service.. luv it. Open Mon - Fri at 7.30 am - 5.30 pm plus Sat & Sun at 9 am - 2 pm. Best service and friendly staff...
  • Dhira N.
    Dhira NyzAugust 27, 2012
    Try to come here early in the morning and after.picture taking, go to alamanda for a while. In the evening, the mykad should be ready. check website whether is the card is ready :-)
  • azri.ibnu.mohamad
    azri.ibnu.mohamadNovember 19, 2015
    Seriously very Efficient...i/c Renewal fees only RM10..the processing time around 10 minutes & after 2hours u will get your new card already!!
  • KahVeen K.
    KahVeen KhooDecember 23, 2015
    Very prompt service. Gave my card and told the problem(damage chip), waited for less than 2 hours and got it back! Even had good and affordable food at the cafeteria. Be in line by 730am for this :D
  • Sofiany H.
    Sofiany HasmiJune 25, 2012
    The frontline staff very helpful polite n full of smile . Thank you guys ur customer service thumbs up!
  • M Fadzril Faez
    M Fadzril FaezMarch 6, 2013
    Goverments counter are becoming more efficient now. Birth cert. & MyKid takes 1 hour to process. Plus, you can wait in the cafeteria for your no. to be called up. Kudos!
  • Ariena A.
    Ariena AriffMarch 18, 2013
    My suggestion is to either head here alone/bring along the calmest person u know with u!
  • Suren
    SurenJuly 20, 2013
    If you come in early (by 9) you could get the ic on the day itself
  • Kee Yeong T.
    Kee Yeong TanJanuary 16, 2012
    actual procedure here is smoother than the journey to get here, so the department is better planned than the roads and car park! thumbs up!
  • KahVeen K.
    KahVeen KhooDecember 22, 2015
    If you're unsure, there's an information counter on the lobby which is 1 escalator up from the ground floor. Renewal of IC is on the 2nd floor. 2015 Dec
  • Hashim B.
    Hashim BesriJanuary 3, 2016
    It's government office..what you expect..spacious rnough chairs while waiting..fast services. I'm happy to be here with not so bad food court.
  • Azam Z.
    Azam ZakiJuly 10, 2016
    Been here 100+ times
    Use #jumpaic if you lose your ic or find somebody else and upload it in media social.
  • Aleeya M.
    Aleeya MSDecember 23, 2013
    If you drop or misplace your i/c, you can do your new i/c here without making a police report. Get it back after 24 hours :)
  • khairun shah k.
    khairun shah kamarudinNovember 12, 2012
    Best service among other gov dept so far that i could say..keep it up JPN Putrajaya
  • Kee Yeong T.
    Kee Yeong TanJanuary 16, 2012
    actual operation is surprisingly much smoother than the journey to get here, and thumbs up!
  • MH A.
    MH AhmadMay 10, 2012
    Very fast and efficient. Trust me, you will be impressed.
  • Nicky H.
    Nicky HaznickSeptember 13, 2016
    ..'now if you're look in' for some ol' registered documentations..can't trace back from other JPN's branches..reckon you guys to come here'..
  • sharifah elisa basir A.
    The roti canai at the cafeteria was finger licking good 😃
  • Sharon T.
    Sharon TeeDecember 11, 2011
    The staff is extremely helpful and friendly even they have to work on sun:)
  • Zcat S.
    Zcat SanNovember 3, 2010
    If your number is still long way to go, you can wait at the cafeteria. There are counter display board there as well.
  • khairun shah k.
    khairun shah kamarudinSeptember 2, 2014
    Very prompt and efficient service Thumbs Up!!! 😊😊😊
  • Praveen V.
    Praveen VijayanApril 19, 2015
    Staff are more efficient and more friendly than the previous JPN.
  • Anis F.
    Anis FarhanahMarch 9, 2012
    Come here on Friday around 3pm. The waiting took place for about 10mins! Really!
  • Kumiko S.
    Kumiko SueOctober 6, 2012
    Counter services for Sat & Sun starts at 9am instead of 730am/830am that stated.
  • Atika L.
    Atika LyanaFebruary 7, 2011
    Not that very long of waiting. The numbers goes fast so A for that but wish that i.c gonna be ready on the same day that would be magnificent :)
  • Azimah H.
    Azimah HamzahDecember 30, 2012
    Friendly staff. Open on Saturday and Sunday.
  • Ekay K.
    Ekay KhairulMay 29, 2012
    they all says can collect within 24 hours.. but why when i renew my ic they say i got to wait 1and half or 2 month to collect it?? sedih...
  • Wan V.
    Wan VvipApril 1, 2013
    best service.fast & friendly staff.
  • Julian C.
    Julian ChanApril 15, 2013
    Processing time for ICs have decreased. Much more efficient. Good stuff!
  • Denver L.
    Denver LeeOctober 29, 2015
    Very Good & Fast Service👍
  • Firdaxs
    FirdaxsDecember 24, 2014
    Thought it can be collected immediately. Or at least the same day. Duhh
  • MrShaz Z.
    MrShaz ZainalJuly 9, 2013
    Been here 25+ times
    im work here at 3 floor bahagian kelahiran , kematian & Anak Angkat.
  • Jane K.
    Jane K.June 4, 2012
    Bahagian Kad Pengenalan: Be early! Already 100+ people waiting at 8:30AM.
  • Alina Grace
    Alina GraceJuly 10, 2015
    Collected my IC in less than 10 mins. Be there early.
  • Evon
    EvonDecember 28, 2014
    Counter opens 1 hr late, service without a smile and you call that "efficient"? What a hassle, even just to get a form! Please buck up.
  • Aashpal R.
    Aashpal R.September 16, 2014
    Fast and easy process. Within 30 mins you are married :)
  • Mazri A.
    Mazri AfandiSeptember 7, 2015
    Been here 100+ times
    Starting the weekend, JPN only opens on Saturdays only.
  • groovy
    groovyApril 11, 2013
    Been here 5+ times
    The service here is so ridiculously efficient it's unbelievable
  • Prema K.
    Prema KaruppiahJune 20, 2014
    Friendly staff and efficient service.
  • Emily C.
    Emily ChaiMarch 10, 2014
    HQ still need 24hrs to process. Small village like bentong pahang able to proceeds a ic less than 3 hrs. Funny..
  • Eizat A.
    Eizat AmiroMarch 28, 2012
    To be on the safe side, bring something to occupy yourself
  • Ahmad L.
    Ahmad LuqmanSeptember 8, 2014
    Tak ramai org and sgt efisyen! Thumbs up to team JPN.
  • Andy K.
    Andy KongJuly 31, 2013
    Nice no beautiful no
  • Swing
    SwingAugust 7, 2014
    Today is not our day, the IC department system is upgrading and we can't change our address... ><
  • Gunaseelan M.
    Gunaseelan MurugaiahOctober 28, 2014
    If application for lost birth certs are send by pos Laju ,how long will it take to process and delivery, please advice?
  • Azizul h.
    Azizul hakimFebruary 14, 2013
    JuZ be there 8am on the dot.. Else u gonna be suffer.. :)
  • Gunaseelan M.
    Gunaseelan MurugaiahOctober 28, 2014
    Can I apply and collect birth certs of my friends children which was lost ?
  • Mohd reduan Z.
    Mohd reduan Zainal abidinDecember 22, 2011
    For visitor of JPN.please park at open yard
  • Alvin L.
    Alvin LeeSeptember 18, 2013
    Been here 5+ times
    the working person are too slow liked the snail!
  • Andy K.
    Andy KongJuly 31, 2013
    Beautiful day here fast an good
  • chipychipochip
    chipychipochipDecember 31, 2013
    Should provide more chairs tho ;D
  • Lijam A.
    Lijam A RahmanAugust 17, 2013
    your IC ready in 24 hrs. Tahniah Jpn. This is Tranformasi pentadbiran negara at Work.
  • Liza S.
    Liza SemionMay 16, 2013
    Urusan memang cepat & pantas ;)
  • Hafiz H.
    Hafiz HussinApril 8, 2014
    open on saturdays too
  • Syed A.
    Syed AzmanJune 27, 2012
    AmBank Credit Card Booth in Kafeteria. Any enquiry juz contact us at Kafeteria
  • groovy
    groovyOctober 23, 2012
    Been here 5+ times
    The passport machine sudah rosak.. expect to queue in a normal way
  • EkmalYana 8.
    EkmalYana 88September 23, 2013
    Servis mmg pantas....good job:)
  • Fiverules A.
    Fiverules ArisApril 2, 2013
    Been here 5+ times
    Better services. ..thumb Up's
  • azlan s.
    azlan shahMay 23, 2015
    Morning ,pkol 9 baru bukak ,pishang
  • rini hafzah a.
    rini hafzah abd rahimFebruary 22, 2012
    24 jam blh siap thumbs up!
  • Marsyita N.
    Marsyita NadiaSeptember 19, 2011
    Been here 100+ times
    open every weekdays n weekend
  • Gunaseelan M.
    Gunaseelan MurugaiahOctober 28, 2014
    Can I help to get my friends childrens lost birth cert?
  • Amirul J.
    Amirul JayJune 23, 2013
    Ahad pon bukak....good service
  • Lawrence L.
    Lawrence LimSeptember 21, 2011
    Been here 50+ times
    Harith Iskandar was here this morning 21/9/2011
  • Zairi A.
    Zairi AzrulOctober 5, 2011
    Good service..fast and furious..
  • Muhammad Fendi O.
    Muhammad Fendi OsmanNovember 24, 2014
    Good service
  • Sharif O.
    Sharif OmarDecember 25, 2014
    Open on saturday till 2pm
  • Zai Azrin Z.
    Zai Azrin ZainorinSeptember 24, 2012
    Nice building. :)
  • Reza D.
    Reza DzulkifleeJuly 19, 2015
    Place to do Identification Card
  • amin z.
    amin zulhakimApril 12, 2014
    Dont worry.its just take a few minutes.
  • Ihsan I.
    Ihsan IncalescenceJune 10, 2012
    Amek kaunter 8 !! Comey <3
  • Murugaiyah P.
    Murugaiyah PalaniveluOctober 30, 2015
    What is the prosidier to apply to get a copy a BIRTH CERTIFICATE.
  • Chiedah S.
    Chiedah SydhJune 24, 2012
    13minutes then siap apply...so dtg la awl ^_^
  • aiezatt
    aiezattMay 27, 2015
    Terbaikkk! 😄
  • Amierul H.
    Amierul HisyamOctober 30, 2010
    Open on saturday n sunday from 9.00am till 2.00 pm
  • Rahmawati D.
    Rahmawati D.April 18, 2013
    Bahagian kewarganegaraan sgt slow. They said come back after 3 working days but after 4 working days they still haven't done it.
  • Zack A.
    Zack AhmadFebruary 16, 2011
    Counter byk,but still lama menunggu...what happen
  • Cheeky jess✈
    Cheeky jess✈December 23, 2013
    Ridiculously looooong queue!!!! B
  • Didi M.
    Didi MazrilNovember 22, 2010
    apply your IC here and collect within 24hrs!
  • Hafiz B.
    Hafiz BoxApril 11, 2013
    Super Fast!
  • Sebastian L.
    Sebastian LimFebruary 27, 2014
    Been here 5+ times
    Racist staff!! Treat us Chinese like idiots!!
  • afiq o.
    afiq omarJanuary 26, 2012
    Kalo no seribu lebih dtg balik pkul4..
  • Ruud v.
    Ruud vanSeptember 21, 2011
    Sup tulang tbaeeekkkk kt cafe..
  • Delren D.
    Delren DouglasJanuary 28, 2012
    Salam Reformasi. Lawan Tetap Lawan.
  • Azman A.
    Azman Abu HassanMarch 15, 2016
    Been here 5+ times
    Quick service
  • nizamferio
    nizamferioMarch 20, 2012
    Been here 25+ times
    I'm a MAYOR..yip..yip..horey !!!
  • Priscilla C.
    Priscilla ChongMarch 4, 2014
    Really fast
  • eirene c.
    eirene chongApril 10, 2012
    Damn!!!! system down, officer slow movement......wasting time only....MALAYSIA BOLEH!!
  • Ili Z. N.
    Ili Z. NorizanDecember 17, 2013
    "Harap maaf sistem tergendala"
  • Husni R.
    Husni RosleyNovember 11, 2015
    Bagus! Tp...wifi
  • Izzatina A.
    Izzatina AzizDecember 18, 2011
    Fast services.
  • Asraf Hanafi S.
    Asraf Hanafi SpearsJuly 18, 2016
    Half day 9am-2pm on Saturday
  • Drhanz I.
    Drhanz IbrNovember 19, 2015
    How long does it takes to get the Lost birth cert. and whats the procedure? Thanks
  • Ahmad Y.
    Ahmad YaniSeptember 11, 2012
    Log on www.ayaar.com
  • Anees Z.
    Anees ZulkifleeJanuary 14, 2012
    Procedure smoothly
  • Kafoo C.
    Kafoo ChongJanuary 6, 2011
    Been here 5+ times
    Change IC and can get it within 24 hours.
  • Wan
    WanSeptember 14, 2016
    More carparks please
  • azlinda
    azlindaMay 16, 2012
    24hrs done..
  • Fydoe N.
    Fydoe NohMarch 21, 2012
    Been here 25+ times
    Helping the desk
  • Huzaifah A.
    Huzaifah AhmadAugust 11, 2014
    Perkhidmatan yang terbaik dan sangat bagus! (Sabtu & Ahad pun buka; 9pagi-2.00 tengahari) Staff sangat sempoi sebab pakai t-shirt je waktu bertugas pada hari minggu. Feel like at home!
  • Zam_Best 
    Zam_Best March 10, 2012
    | staff kaunter no. 4 (serahan sijil) bernama Megala di tingkat 3, Bahagian Kelahiran, Kematian & Anak Angkat sangat pemurah dengan senyuman. Perkhidmatan awam Malaysia memang terbaik!
  • Emir E.
    Emir EzattNovember 27, 2012
    Datang amik nombor,kalau ramai orang,tutun ke cafe,makan/minum..kt cafe ade monitor nombor,so sambil makan,boleh up to date nombor giliran.. :)
  • Bard S.
    Bard SpSeptember 7, 2013
    Untuk Daftar Kelahiran: Perlu bawa MyKad Bapa & Ibu, Sijil Nikah Bapa & Ibu, Buku Rekod Kesihatan Ibu dan Borang Pengesahan Kelahiran (dikeluarkan oleh pihak Hospital). Perlu buat sesalinan setiap doc
  • fauzan m.
    fauzan mfy87March 9, 2013
    Been here 5+ times
    JPN putrajaya juga di buka pada hari sabtu dan ahad bermula jam 9 pg hingga 2 ptg... senang urusan mcm ni...
  • Khairil A.
    Khairil AnuarMay 26, 2012
    AKTIFKAN MYKAD ANDA SBG KAD DISKAUN.. applikasi terbaru MYKAD. Nikmati REBAT TUNAI & MATA GANJARAN. Daftar percuma di sini http://www.smartmykad2u.com/aktif-mykad/borang/
  • Khairil A.
    Khairil AnuarMay 26, 2012
    Aktifkan MYKAD anda sbg KAD DISKAUN.. nikmati REBAT TUNAI & MATA GANJARAN setiap kali berbelanja di
  • Yuzray E.
    Yuzray EusophAugust 28, 2013
    Langkah kurang bijak apabila JPN menghentikan pengeluaran MyKid skrg atas alasan hanya sistem di Lembah Klang shj yg bole gunakan MyKid? Makin leceh la nak angkut surat branak ke sana-sini cik oii! :(
  • Hyrol R.
    Hyrol RApril 27, 2013
    Berurusan pada hari sabtu lbh mudah berbanding hari lain. 9-1pm
  • faizul p.
    faizul paijanJuly 28, 2013
    Dibuka pada hari Sabtu dan Ahad 9 pg hingga 2 ptg.
  • Azri I.
    Azri IzdanNovember 6, 2014
    Superb laju.. Ramah tamah, penuh senyuman.. X sia2 bayar tax :p
  • Jyu B.
    Jyu BeiJanuary 7, 2014
    Cepat & berkesan. Siap dalam 24jam. Buat mykad hari ni, esok boleh ambil.
  • Farahani N.
    Farahani NasirApril 17, 2013
    Jangan datang waktu cuti sekolah kalo xnk merana tunggu giliran. Sabtu ahad beroperasi dari jam 9am ke 2pm
  • Chip M.
    Chip MellAugust 10, 2012
    Proses buat Ic cepat ! If ada kes jenayah, IC adalah percuma.
  • Wan R.
    Wan RastaApril 19, 2012
    Tong sampah paling cantik pernah aku nmpak.. Lg lawa design drp bangunan jpn
  • Khairuddin R.
    Khairuddin RoslanJanuary 18, 2013
    Been here 100+ times
    Masalah Kewangan??? Disini Tempat Penyelesaiannya...
  • Huszaini H.
    Huszaini HaronJuly 24, 2013
    Sijil Kelahiran dan Mykid siap dalam masa kurang dari 2 jam!
  • Mal -.
    Mal -July 11, 2014
    Service sangat cepat, bagus sekali !
  • shuq pakdi
    shuq pakdiJanuary 26, 2012
    terima kasih cik salasiah kaunter 7... mcm tu la kerja govt... tetap senyum walaupun kerja lebih masa... x mcm kanter 10 kajang... jawab soalan pun acuh tak acuh aja... sombong sgt kot... heheh...
  • ghostnote a.
    ghostnote akiraNovember 15, 2011
    JPN Putrajaya mmg terpantas. Layanan sgt bagus
  • LuQman H.
    LuQman HakimSeptember 9, 2011
    Kaunter 13 name Salasiah sgt peramah dan cntik.. :p
  • Khairul H.
    Khairul HizwanJuly 11, 2011
    ic ic ic ic ic ic ic ooooo ic
  • Bie B.
    Bie BieDecember 30, 2012
    Contoh mengisi borang tidak sama dengan borang yg diberikan. Harap pihak JPN tukar contoh tersebut bg memudahkan pengguna isi borang.
  • Alhafiz A.
    Alhafiz AhmadApril 26, 2014
    Datang awal memang tak ramai
  • Fateen A.
    Fateen AtynMarch 1, 2013
    Cepat & pantas ! Tk sampai stgh jam da berehhh
  • Khairuddin R.
    Khairuddin RoslanMarch 14, 2013
    Been here 100+ times
    Bilik Trainning,Bilik Rehat & Bilik Makan
  • Taufiq H.
    Taufiq HeliosAugust 11, 2011
    Been here 5+ times
    today ada kat JPN precinct 2 for interview warga asing :)
  • kin n.
    kin nakamuraFebruary 27, 2012
    Msuk nie aq dh pegi sini 3x dh....tp still ta siap lg ic aq...kate dlm mse 1 ary siap nie smpai 3x aq dtg,come on la org pnat2 dtg dr jauh nie,servis kne la cantek....
  • Mazri A.
    Mazri AfandiFebruary 13, 2014
    Been here 100+ times
    Operasi kaunter pada hari Jumaat akan berhenti rehat pada pukul 12.15 tghari hingga 2.45ptg bg memberi laluan kepada solat Jumaat
  • Khairuddin R.
    Khairuddin RoslanMarch 22, 2013
    Been here 100+ times
    Staff JPNM Pelanggan Kami...
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