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Terrible service even if you are a Chinese speaker. Bad ventilation. Staffs are more concern with their mobile phones than their hotel guests. Good hardware (hotel) and poor software (the staffs).
One of the nicely built hotel, you can't even imagine you are at exotic hotel like this!
Good luck getting any service unless you are Chinese speaker. Lots of problems with customer facing employees who apparently don't have even the most basic grasp of English. Not upto western standard.
Enjoy the fresh air, great service and relaxing views of history and nature.