Michael M. • December 7, 2018This property is amazing. The rooms are great. The staff is awesome. I just wish there was more retail and restaurants downtown.
Alex L. • September 13, 2010It's a great historic location. Bring groups of 10+ and arrange for the special tour. In the summer be sure to bring lots of water, it gets very hot below decks!
Enrique G. • December 19, 2018Nice hotel and decoration. A couple of bars open late night, and all around downtown offers everything!
elirose • November 7, 2011i love my room! its huge and far better than the pricey and very small hotel room i got in manhattan!
Jason C. • April 13, 2017Ultimate Air connects you to Cincinnati in 45 minutes vs. the mind-numbing 4-hour drive from CLE. Under $400 round-trip. The customer experience is wonderful…almost as nice as a chartered private jet.
Paul H. • April 7, 2019We’ve stayed in fantastic Kimpton hotels across the country but our stay in Cleveland beats them all. The staff helped us celebrate a recent anniversary and made it an unforgettable experience.
mark • October 9, 2017New, clean, great service, great room layout. Top of my list for Cleveland if I return for anything.
Bets • March 27, 2016Our go-to place to stay in Cleveland, great staff, huge suites-all recently re-furnished .
Elizabeth T. • September 18, 2011Absolutely gorgeous hotel with impeccable customer service! I loved my stay here!!!
Vaseem • June 8, 2013Excellent service. Always stayed at the Marriott before, but booked at the Ritz this time. Corporate rates at both places were similar. But the Ritz is the Ritz! The Club Room was fantastic.
Lauren C. • March 30, 2019Clean, great service, prompt room service and it’s close to the convention center. Great deal!
Justin R. • May 24, 2012Everything here has been nice so far. Even got upgraded to a king bed room even though I booked a cheaper queen room! Nice FD staff too!
Ron C. • October 7, 2013The customer service was probably the best we've had all year. Friendly, attentive, the staff here really treat their guests like family. Definitely would come back here!
Chris D. • March 30, 2011The food in the restaurant is pricey, but it is worth EVERY penny. The staff was totally fun enjoyable and accommodating. Excellent stay!!
Gregg P. • October 16, 2014If any one place in Cleveland could be called a transit hub, this is it. Lots of great connections to be had on the Red, Blue, Green and Waterfront Lines. I recommend the day pass for $5.
Benjamin S. • August 22, 2014They accept donations of bikes in all conditions and provide tax receipt. Shop is last garage door on rear/left of building.
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