Josep B. • June 30, 2016One of the best capsule hotels in Tokyo. Good service, facilities are top quality, breakfast and free drinks and late check out. My top choice for first nights after landing in Tokyo.
Lara K. • June 2, 2019Big enough rooms considering the standard hotel room size in Tokyo; the bath has great water pressure; the room, the bed and the bathroom are very clean! Location alright too. Totally recommended!
V▲NESS▲ • October 15, 2017Clean, new and nice hotel - near to Shinjuku JR station, weak wifi connection
亜米利加 • April 14, 2022Social hour is now from 5-6pm on the 16th floor (The Gallery). You can enjoy wine and hors d’oeuvres in a relaxed atmosphere. Staff will serve the drinks and nibbles.
Anthony L. • January 15, 2020Front line staff at the Regency Lounge desk are amazing and always so positively happy. I love returning here for many trips to come!👍💓
Geert B. • September 12, 2023The best! Service, rooms, executive lounge, the fact that it is connected to the subway and you can reach it by Limousine Bus. Staff deserves extra kudo’s
Suprachibby • November 3, 2014Went to the NY bar. Expensive but beautiful. One of the fanciest hotels I've been to, a must see if you are in the area!
Jun L. • April 18, 2013Very convenient and comfy!! Very close to metro and JR shinjuku new south mouth, many shopping malls and good ramen around.
Rafael M. • April 19, 2014Excellent Hotel! Staff is very friendly! If you are a Gold Passport Diamond, you can go to the 9th floor to check-in and enjoy the Regency Club Lounge. Wifi scheme is weird, but works really good.
Javier P. • February 20, 2013Good breakfast! and excellent location, only 250 mts to Nishishinjuku-goshome metro station. Shinjuku is only 2 stations!
Shirleen T. • January 24, 2020Great location, convenient and quiet neighborhood. Recommended!
Kenny • November 9, 2018VERY strong WiFi. VERY central to all major transport. Rooms are small-ish. Very good stay here.
Yoni P. • April 3, 2017amazing staff, clean, good facilities, lockers available, each room is locked with a code
Hiro N. • April 17, 20182度程、手洗い洗車と車内清掃お願いしましたが、水の拭き残しがあったり、クロスの糸が残ってたりして、4000円以上の料金価値は無いと思います。同じ価格帯で百貨店の洗車は丁寧で綺麗に仕上ります(時間はかかりますが、値段もほとんど一緒ですし)。仕上げの美しさより早さを求める方は良いでしょう!
Elson T. • January 21, 2015Comfortable hotel, staff min english, able to store bags but they do charge an extra for early check in time at 1pm(normal is 3pm). This hotel is close to Nishishinjuku Station
Cheung K. • January 14, 2016Multi language direction screen available outside west exit. Touch screen plus very detailed maps in several languages. Awesome!
Alyssa T. • August 31, 2011An amazing hotel with good location, reasonable prices and friendly staff. Rooms are more spacious than expected, will definitely come back again!
Yoram C. • November 8, 2019Many platforms but the massive departure panel makes it easy to know which one to use. Can be super crowded at rush hour. The Keio Shinsen platform is accessible via platform 3 and it is a long walk.
Elson T. • August 7, 2014Perfect location but rooms bit pricey. Staff are friendly and appreciable rooms are very clean
Khairul N. • June 10, 2012It's easier to reach here if you walk from the back of Washington Hotel and enter from the back door. Front door isn't too accessible when you're carrying luggage.
Mike L. • February 22, 2013Location not bad very close to highway bus ,JR also subway. Room still acceptable, clean and tidy.Highly recommend
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