Tom Heath

"There is now only one Natwest cash machine in the underpass."

"Great cafe. Baby changing facilities too. Bit cramped in the loo but a decent changing table and even some baby wipes on the shelf!"

"Be wary of the HSBC cash machines on the concourse - they have swallowed a lot of cards in the past."

"If you're looking for drinks and snacks don't stick around on the concourse - go up the escalators to the Pallasades shopping centre for a much better range of options."

"Watch out for taxi surcharges from here. More than once a driver has tried to charge me for a suitcase when I've just had a small bag (which is not chargeable)."