Yong Sinyik

"Food was definitely good. But the service was really disappointed. I know you are rushing because there’s queue, but it’s just rude to ignore your customers and express your frustration. 🤦🏻‍♀️"

"Superb service from the moment i entered the hotel. Staff was really good, knowing few languages was the key. The atmosphere was excellent and lastly the bellman and the shutter bus service fantastic."

"Horrible reception desk. Waited forever to get into the place where I'm not even in even though we had reserved a place. Wth"

"Made reservation before hand and come before and waited till the reserved time. And guess what? I'm starting to doubt whether I'm freaking on a reservation list"

"Bad service. Good view. Good good. But service comes first no matter what. Since we are paying for it."

"If wasn't the view and it's a tourist place. This restaurant will be dead. Service was bad. System sucks. Their priority are all messed up. SOP was clearly not emphasis by the supervisor or managers."