Gagan Saxena

"Oh, the broken AC. Literally. Along with the humid, muggy 78 in the room. At least no one was walking to the bathroom. And then later - can't get the wifi PW despite wifi included in room 'package'."

"Terrible experience at a Hilton after spending years staying at Hiltons. HHonors should not expect any help. Can't say how everyone else gets treated. Probably not too well either."

"Lufthansa was trying hard to get folks to sign up for Star Alliance program, but their checkin and boarding does not recognize any United preferred members - or any type of frequent flyer."

"Pepsi has the entire airport locked down. No Coke anywhere - restaurants to grab-n-go to Hudson News."

"Get lunch to go from Panera nearby and then head deeper into the park for lunch by the stream."

"No service for 15 min. Told the hostess that we are not happy and that we are leaving. She said, "thanks"! Wow!"