katherine torres

"Not even 9am and you've already run out of iced coffee?! Unacceptable!!!! You need to work on your customer service skills too. #fail"

"The fries here are not genuine swiss chalet fries!"

"This lot needs more spots! Even at 630am it's full!"

"I always pick the wrong line here!"

"It's almost impossible to work in your room! The wifi is always cutting out."

"I'm in a room with wet carpet. Needless to say this room is damp and the hotel is sold out and can't help me!"