Stephen Crocker

"Somewhat dismayed that they charge an extra 50 cents to use the toilet."

"Enjoyable trip with a fabulous display of engines at the museum. Train wasn't quite on time; I think the steam engine might have been playing up. High step up to coaches can be awkward for elderly!"

"It's a good place to take a river cruise but the crowds resemble a Hieronymus Bosch vision of hell. Very over commercialised."

"The Mint Choc Dip ice cream is very nice; they dip it in melted chocolate so it cools down and forms a crispy shell on the outside."

"The cafe at the top has a viewing platform but you have to buy something to use it. To get to the cafe, go through the left door to reception, not the right door to the shop!"

"The rooms are huge and the hotel is very close to the station."