U-Haul

Washington, D.C.

Selected Tips

  • Derek S.Worst service ever. Took two hours to check us in for a truck. Awful!!! All star team of idiots

    Derek Stewart

  • David G.Make sure to make a reservation and get it confirmed before coming, especially if it's the first weekend of the month. Expect to spend at least half an hour or more in line on busy weekend mornings.

    David Glidden

  • CaraFill up your tank at the Hess at 5th & Florida just five minutes away.

    Cara

  • Ilan E.Super friendly & helpful staff (office is east of the truck lot - there is another building in between) Pay the $7 for the dolly - money well spent!

    Ilan Eframian

  • Zach C.Don't forget to fill your gas tank before you drop it off. Watch your odometer, because those miles rack up fast.

    Zach Cohen

  • Roger T.Don't ever go here. No parking, long lines, very little staff.

    Roger Thoman

  • Jacob R.Don't go here.

    Jacob Robinson

  • Taylor H.Ask for Paul the General Manager. He is super friendly and and extremely helpful.

    Taylor Hancock

  • Micah B.Service here is friendly and quick. A good value!

    Micah Bales

  • Anthony M.Pick up a U-Haul from any other location but this one.

    Anthony Marinos

  • Travis B.No parking anywhere. Service is super slow

    Travis Bernard

  • CharBEWARE THIS LOCATION!! They overbook then don't give you a truck, when they have a lot full of them. Extremely rude, sent me an hour out of my way to another location. Why bother making a reservation?

    Char

  • Derek J.There may not be parking if you return your rental overnight.

    Derek Jones

  • Josei ==> @ShoesNFood w.Worst customer service EVA!!!!!! Bathroom was clean. Attitudes FILTHY!

    Josei ==> @ShoesNFood www.JetSetDC.com

  • WhitneyTerrible. They don't know how to honor a reservation.

    Whitney

  • Aadam A.They NEVER have enough agents to help customers.

    Aadam Abdul-alim

  • Ian B.I love this location. They are responsive, friendly and have tricks all the time. I choose their service over other u haul locations near the district. Jacques was extra helpful this evening.

    Ian Barry

  • CharGreat customer service, lots of available trucks!

    Char

  • Alex R.They have everything you need to move

    Alex R

  • Nicole W.Avoid at all costs!!

    Nicole Williams

  • A.M. B.Great service

    A.M. Brown

  • Mike B.8 people in line, 1 person working the desk.

    Mike Barnes

  • Audrey A.Waited over an hour to pick up my truck, and it took 15 minutes to get out of the parking lot.

    Audrey A

  • Audrey A.Such a clusterf-k here. Lot is full and line is long. Only one person is working the desk while two other people manage the cars/trucks outside. What a nightmare.

    Audrey A

  • Dan E.Be prepared to wait.

    Dan Elliott

  • TonyReally, really friendly people here.

    Tony

  • KJ H.Only one person working....on a Friday morning???? Never coming here again

    KJ Hobson

  • Joy H.They move a little slow here, but they're reliable.

    Joy H

  • Rory N.The super friendly staff made the whole process a breeze!

    Rory N

  • Ryan S.There's no place to park, and the crack heads around aren't exactly reassuring against a car break in.

    Ryan Sabot

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