Verizon Wireless

Washington, D.C.

Selected Tips

  • Abigail K.This was the worst service ever. It took them 10 minutes to acknowledge us and then put us in a queue... When there are at least 6 workers standing around doing nothing.

    Abigail K

  • John R.Some helpful and some not so helpful staff.

    John Richards

  • NoneThe parking lot is ridiculous.

    None

  • StephanieSlow. Make sure you have lots of time on your hands when you come in.

    Stephanie

  • Andy🔥 F.Always a quick way to get apple products on day 1

    Andy🔥 Feliciotti

  • IlivlyfeService is slow but check in is fast as shit smh

    Ilivlyfe

  • Joshua B.These people don't know what they're talking about sometimes. Do your research beforehand and trust your instinct. Watch them handle your phone, try not to let them take it from your view.

    Joshua Bittinger

  • RochelleCustomer service is no longer available here. Instead ghetto princess with an attitude is who I had to pleasure of dealing with...

    Rochelle

  • Brian J.Every transaction with these people is an exercise in frustration & pain. Time to switch carriers...

    Brian Jarvis

  • Ann MariaLook around and get imput on accessories etc, take copious notes then check online, as is tends to be cheaper on Amazon etc. Remember they are in sales so they are going to try and sell you on bundles

    Ann Maria

  • Mary Ella J.I made an appointment online and was told to show up between (12-12.30), I arrived at 12.20 and was told that I was late and that my appointment had been canceled. I had to wait an hour!

    Mary Ella Jourdak

  • Darren T.Dude (Abel) tries to sell you everything under the sun!

    Darren Thorpe

  • Darren T.Ain't the same since Raymond left, and if Antonio isn't here, good luck!

    Darren Thorpe

  • Daniel A.Might as well park at Ikea!

    Daniel Aguilar

  • RevFranke F.Suck suck suck

    RevFranke F

  • Jamaal A.Busy but helpful

    Jamaal Amyr

  • K T.Authorized Verizon retailer and mobile accessories. No in-house tech support, but with insurance will give you a loaner or stock your phone (or the phone you want) within 24 hrs.

    K T

  • John B.Be prepared to wait, it is crowded and understaffed. Better service than any of the others in the area though

    John Baker

  • Khalil U.Come in and get your upgrade or new activation plus discounts on accessories...

    Khalil Ullah

  • ChingStick it to the man, don't pay ridiculous monthly rental for your FiOS TV. Just rent their CableCard, and buy one HDHomeRun Prime and simultaneously stream 3 channels wirelessly throughout your house.

    Ching

  • Natalie K.Never come here ever. DMV like wait time and hard to find location.

    Natalie K.

  • Dmitry P.Poor service, lazy staff.

    Dmitry Pro

  • Stephen M.Sign in immediately and be prepared to wait.

    Stephen M

  • AliceCustomer service as a whole for Verizon FiOS stinks!

    Alice

  • Anna J.I would have had more success/received greater satisfaction by asking the Jesus preacher screaming into a megaphone outside to help me fix my phone. This store = clueless. Abandon hope, Verizon-users.

    Anna John

  • Elena F.Literally the most useless Verizon store in DC. If you are having problems with your phone, I suggest going to a different location.

    Elena F.

  • Jey G.Ask for Saheed. He was able to get everything done quickly and was very helpful.

    Jey G

  • LauraPrince was awesome! Great store, fast, efficient.

    Laura

  • Sean G.Easiest way to buy accessories for your phone!! Recommend over any retail Verizon store

    Sean Griffith

  • Lauren S.Ask for Janika. She's helpful AND kind. Great employee.

    Lauren S.

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Showing 29 out of 29 listings in the Washington, D.C. area.