"A very old hotel that hasn't been kept in a good condition at all. Staff are not very helpful. Got the opposite to what I asked for when emailing ahead. Never got a reply to my email. Don't stay here."
· Buenos Aires, Argentina
"One of the worst hotels I have ever seen. The rooms are dirty and very very basic. Paid for wifi which didn't work at all. No hot water in the shower. Some staff speak no English. Avoid it!"
· September 13, 2015
· São Paulo, Brazil
"Average hotel. No sauna or steam room which is a standard with most other hotel brands. Lifts are the worst and slowest I have ever experienced."
· Boston, United States
"Worse check out experience. You need about 30 mins to pay for your bill."
"Nice staff. Very dated and basic Hilton. Just about hanging on to the brand by the skin of the teeth. I would not choose to stay here."
· Mesa, United States
"Absolutely awful service. Really bad staff. You're better off going to pretty much any other place at the O2."
· London, United Kingdom