Hertz

Selected Tips

• This is the most inefficient rental location I have ever encountered. For some reason every transaction is averaging 30 minutes; they do not cater to Gold members. All around waste of time.

  Kara C

• Pickup time was 10:00, we arrived at about 10:30... 11:00 and were still waiting.. What's really going on? Nowhere else but here! Goodness! I smell a free upgrade!

  Deborah J

• Only one person on duty most of the time and always busy

  PJ Walker

• Waited 1 hour for pick up service, never arrived, no call. Rent elsewhere.

  Adria Greene

• NO PARKING anywhere here! WTF?!

  Crackdog Esparza

• The car selection here is quite lacking: take your pick between a Toyota Corolla, a VW Beetle, or a Nissan Versa...

  Nathan

• The service is good, but the car they rented out to me is absolutely disgusting. I should've asked for a different car had I known of the gross stains on the ceiling of this car.

  June

• I had an insurance rental and the concierge for my company had done much to Set this up. When I arrived no offers we ok for me and they charged me a deposit for what should have been taken care of

  David Taylor

• I wish the rental car companies would put a satellite booster in the garages so the GPS would work prior to departure from the garage. Seems pretty common sense to me.

  Tim

• Get off exit 73 for gas stations! Shell and Chevron right there

  Arch Stanton

• Don't reserve on a Tuesday AM. 4/5 weeks with NO CARS. Been traveling for 15 yrs. & NEVER seen such a poorly run location.

  Adam Brown

• Make sure to check your car registration, and license plate expiration dates before you leave the facilities.

  Nicolas Pratt

• Check your receipt and make the checker tell you amount. Question addition fees and ask for an explanation if charges are applied

  Jamil Buie

• New ATL center is hard to get to, but here's a tip: get on Camp Creek Pkwy as you used to, take first R after the BP gas station, take left on side rd just b4 garage, enter via employee entrance.

  Michael Posey

• Make sure you follow the signs and not navigation system for the correct route.

  Ed Kless

• Very helpful staff. Tons of cars to select. Painless car rental.

  Harry Wahlgren

• Very friendly! Clearly marked signs to get you where you need to go, both renting and returning.

  Donovan Dasher

• I think service is good and fast

  Enrique Gutiérrez Arzate

• Most times I love hertz but the car return ladies we missing the point of customer service. Refusing to give a receipt. Arguing with me about the receipt.

  Rich Bosaaen

• Perhaps they should go over the promo codes, payments, prices and other things involved in the contract when you get the car instead of waiting until you drop it off and have a flight to catch...

  Rae Quigley

• The worst run facility I've encountered in all my travels. Customer service is the last thing on the Hertz Employees minds.

  Will McGinnis

• not that satisfied. Reserving car ahead of time saved us no time whatsoever. They tried to charge us more and were super slow

  Ariel Tusa

• Go to the bathroom before waiting in this long line!

  Jack Schuler

• Dedtra. And Valerie got Gold members on point

  Karl Rundles

• Had no problems with this rental. Everything went smoothly.

  Marty Miller

• These people are idiots never book a car with them. They ran out of cars. How do you run out of cars?

  John Attaway

• There is ONE employee checking in returns on a Sunday evening. That doesn't seem too logical.

  Christina Johnson

• Stay clear of this place. Cancelled and went w Avis.

  👸Cindyrella

• Always liked Hertz which is why THIS location is such a disappointment. Untrained staff + indifferent management = horrible experience...Hertz customer Svc was useless as well !

  John Zoller

• These ppl are absolute crooks. Watch for them sticking $200 for "car cleaning" . Claimed I had dog in car when I didn't. Never had anyone but Hertz ever pull this scam on me. Caveat Emptor :-(

  Michael Fisher