Best Buy
Electronics Store and IT Service
South Side, Mount Vernon
"Microsoft stores inside friendly staff shelves"(5 Tips)
22 Tips and reviewsFilter:
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I had a very pleasant experience with Nichole in store pick up, she has restored my faith in Best buy employees. She was quick and courteous, all of this during a busy black Friday.
Madison in Computers has been very helpful in computers for a very long time. He is tall, Black older man. Go to him!! He's very knowledgeable and attentive to customers. Vana sent ya ;-)
Tanya RobinsonMay 7, 2016The staff. They really know their areas, and don't hesitate to admit when they need to consult with someone else.
drew newellAugust 22, 2013I drove all the way from the city and just happened to stop by for a new Gaming Headset... Ask for Rob!!! Not only is he knowledgeable but hella cool!
Jose BarajasJuly 24, 2011The lower levels are not only great for easy parking and its also is a great way to keep your car cool and away from the sun
Prem ShunmugaveluJanuary 27, 2013Agree with the people on in store pickup. Easy to order online, waiting forever to pick up. Could have run around the store and picked up my items much much faster.- If ever go there once a week they have a lot of stuff that's on Clarence that are not advertised 42 inch tv's selling for less than $200 just cause its missing the remote
Cee RivFebruary 9, 2014I just spent an hour here trying to get ONE thing. I asked 4 ppl for help and finally went to customer service!!! It seems like if it wasn't a big ticket item they were too busy to help.- Has samsung and Microsoft stores inside friendly staff shelves are mostly empty out front lots of stuff on clearance
When you buy an iPod get the $20 or $10 insurance. If anything happens to your iPod you get a new one.- There's a Hispanic short man with glasses in Computers that is NOT helpful. He rather talks trash with his coworkers than help his customer. #Fail.
Anita PearsonJuly 29, 2013Worst customer service I've ever encountered at a store - don't bother calling bc you will be on hold for 45 minutes. Quick to take your money, slow to help you with a problem.
Audrey K.April 26, 2012Old printer, keyboard or other broken electronics? Bring them in and they'll accept it for recycling. Cool!- Shelves are mostly empty but they have tons of stuff on clearance and they price match if found on another store
Do your research before hand. Staff is not well informed.
Amha LawsonJanuary 31, 2012Customer service here is awful. Takes forever and they are rude. If given the choice, do free delivery, you will get your purchase faster!
Paul PasacretaNovember 8, 2015I almost walked out I waited so long at the register behind one lady. Horrible.
Their electronics department is AWFUL! Go somewhere else. You'll wait an hour and still leave dissatisfied.
Never use customer service or in store pick up here it's like being left for dead in Siberia.
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Closed until 11:00 AM tomorrow (Show more)
- Mon–Thu
- 11:00 AM–8:00 PM
- Fri–Sat
- 10:00 AM–8:00 PM
- Sun
- 11:00 AM–7:00 PM
(914) 664-4425
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