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Embassy Suites by Hilton

Hotel

West Los Angeles, Los Angeles

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6.0^/10

ratings

"Love the breakfast AND the drink and snack time happy hour!"(2 Tips)
"Great room, great service, great breakfast, but skip room service!"(9 Tips)
"managers happy hours with good food"(2 Tips)
"Housekeeping staff was extremely lazy on the cleaning."(3 Tips)

31 Tips and reviews

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breakfast food
drinks and snacks
happy hour
omelettes
staff
airports
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Neeharika BhartiyaDecember 30, 2012
The breakfast is amazing, custom made omelettes! The staff is phenomenal. Elsa made me an amazing omelette and even fully cleaned the stove before making it because she knew I was vegetarian.
Jenny SimsAugust 3, 2012
Been here 5+ times
Rooms are pretty nice, staff is amazing (except the front desk people aren't so bright). Free breakfast and manager's reception are great, as is the restaurant. Cons - lots of tiny flies, sucky wifi.
M DSeptember 4, 2012
Michael R at the front desk is the can-do man! Bends over backwards to ensure customer satisfaction & has excellent customer service skills. Free bottle of water while you send my fax??? Thank you!
Josh GoldfarbMarch 29, 2012
Nice ES! Amazing staff, great recommendations in a tough area (airport), managers happy hours with good food and plenty to imbibe. The rooms are remodeled and nice. Glad I messed up the reservation!
Jerry WetzelJuly 22, 2013
Been here 10+ times
Thought it was a great place to stay. Room was good. Breakfast was great with omelette's cook to order. Finish they day with free drinks and snacks.
Chez StockNovember 17, 2019
Clean, apartment suite rooms. Breakfast included in some room rates. Plenty of parking and friendly staff.
Jeff EliaszMarch 25, 2013
What kind of "Managers reception" has either trail mix, goldfish or chips and salsa? The Residence Inn has burger night and chicken nuggets along with chips and salsa
Jill LongSeptember 6, 2013
Great room, great service, great breakfast, but skip room service! Dinner was so yucky!
AJanuary 10, 2022
Nice hotel with great service near the airport. Frequent airport shuttles.
Jeff EliaszMarch 25, 2013
Always check the pool and spa, before getting in. This weekend the pool looked dirty and cloudy. The spa had tons of foam, from people's body oils. I was very disappointed in their maintenance
Sebastien PDecember 23, 2013
Best family dinner option nearby is probably Denny's. You can walk to it.
WaNubi SunJuly 21, 2013
Choose another hotel. Housekeeping staff was extremely lazy on the cleaning. I was very amazed at this.
Kendall MannJune 12, 2013
Wow, so much nicer than the last time I was here. They've really upgraded the suites!!
Kelli MJune 17, 2015
"Premium" internet allowed me access for about 2 minutes of every 15. Regular internet, even less.
Dustin YoeOctober 31, 2014
Love the breakfast AND the drink and snack time happy hour!
Daniel H.September 20, 2013
They'll dock you $12.95 a day for Internet access, here. Go die in a grease fire, price-gougers. The wifi is terrible. Sick view, though!
Jeffrey RohrsMarch 31, 2011
Been here 5+ times
Ask for one of the newly renovated suites. MUCH improved over musty, brown predecessors.
Vanessa CubanOctober 22, 2012
Must have key to get in the elevator. Trick old people to let you up! ;)
Carrie LandApril 5, 2011
Very helpful staff. Room was large and renovated. Great breakfast!
mark lassoffSeptember 18, 2014
Pleasant airport hotel with friendly staff.
Francisco LopezJanuary 24, 2015
The hotel is nice and very comfortable.
Jenny Barnett RohrsMarch 23, 2014
The renovations here are impressive!! Can't quite believe it's the same place.
Jenny Barnett RohrsMarch 25, 2011
The sheets in the pull-out were musty & the overall impression is "grimey."
Donald JonesMay 10, 2011
Been here 10+ times
Internet is sketchy, fridge froze my drinks (no adjustment), little flies in the first room I was in, telephone had tons of interference. Not a good place.
Trishon RamseyJanuary 5, 2013
Very good breakfast!
Jon AugustinJanuary 24, 2013
Stay at the Crowne Plaza instead! I switched after 2 dreadful nights here.....
Stephen F.......dMarch 16, 2011
They r redoing the place. Not bad given the alternatives. But only reason to stay here is to near lax
Gerard FernandoMarch 6, 2012
Internet is better now they switched to att
AlexisAugust 12, 2013
Don't rent a car
JesusAugust 15, 2010
Don't get room 327 the bathroom door doesn't lock. Also the place looks run down
Fernando GobboOctober 21, 2015
Bom hotel. .. vale a pena conhecer. . O café da manhã básico

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