Alexander Jimmy N. • December 15, 2010Great place to stay - 1st ever visit to SF - Hotel staff are friendly - Room is spacious especially the bathroom
Marc L. • November 20, 2014A majestic and grand old hotel in San Francisco with a great lobby, speedy free wifi for President's Club members and comfortable beds.
Matthew N. • January 6, 2019Wonderful place to sit and have an afternoon drink. Recommend the lovely garden court.
JoAnne K. • December 11, 2014Apple pie is the best in the city. It's on the room svc menu and not the bar menu. Ask and they'll make it for you!
Nick F. • September 20, 2013Best place I have ever stayed. Screw a hotel when you have this great staff & people to meet
Jennifer C. • March 26, 2016Really nice hotel, the restaurant has great food and cocktails. The pool in the spa was so cold tho and it is at the top of a really steep hill - don't pull your cases up, get a cab or the tram!
Gayle S. • March 25, 2013Great location. Staff were amazing. Even got us into the slanted door the evening we arrived ! Would definitely recommend
Lucy P. • May 21, 2017Favourite San Fran hotel with great city views. Casual dinner in the bar was great
Carol • December 22, 2017Great hotel in the center of union sq. It’s small but, modern design, clean, good facilities, and helpful and nice staff. They serve breakfast and complimentary cheese and wine in the afternoon.
Cherry Lynn • August 27, 2010Nice hotel at the heart of Union Square. Friendly, accommodating staff. Starbucks across the street. Amazing views. 24hr fitness center!
Ines • February 13, 2017Friendly staff, nice breakfast every morning, tea and coffee available for free during the day. Clean shared bathrooms and toilets. I was very happy to stay here!
Lyndsey A. • April 20, 2013Okay- this is a true gem of a hotel. Amazing Victorian details throughout, unbelievable hospitality, free breakfast that's fit for a king, and superb location in the heart of the mission. STAY HERE.
Arthur P. • July 3, 2022The historical place to soldiers is amazing. Enjoy the afternoons with sparkling wine, fruit bowl and cheese plate. The views of Golden Gate are stunning! They also have EV charging stations. Love it!
Rafa V. • January 27El hotel está muy bien ubicado, las habitaciones están en perfecto estado, considerar los impuestos adicionales especiales de la ciudad, traer su jabón de cuerpo ya que hay shampoo corporal
Terri H. • May 20, 2011They are kennel-less boarding (free range pups!) the only place in the city I'd leave my dog. The owner and emps care for the dogs as if they were their own.
Elizabeth B. • October 18, 2018Ny sour cocktail is good!
Gabriel A. • January 30, 2016Great hotel at the top of nob hill with amazing views of the city. Only negative is there are no included breakfast benefits.
Max G. • October 30, 2022Very nice very clean hotel. I was surprised, they even had good breakfast, including chia pudding and matcha 🍵 late.
Nouk D. • October 12, 2019Glad to be checking out of here. Our room was barely even the size of a closet... And all the supposed charm of the building is killed by unfriendly staff. Never again!
dara lynne • October 5, 2010Great, clean hotel in central location. Excellent service, large rooms. Wifi is extra.
Jonathan H. • June 19, 2015Great, trendy hotel! Views from the 8th floor were well worth the smaller fee for a premium view. Room was spacious and the bed was among the most comfortable hotel beds I've ever slept on.
Bryan I. • October 24, 2012Amazing hotel. Free wifi for rewards members. Daily wine reception (complimentary). Parking is $45, but valet is very prompt (less than 5 mins). Service exceeds other equiv hotels!
Sherry S. • June 12, 2016Love this old hotel!! It has a lot of exposed beams & brick. Very nice place. Very clean rooms. Great views of the bay!! Loved our stay!!
Paige C. • November 19, 2015This hotel went above and beyond for us and our dog. The friendliest staff and most inviting accommodations we have ever experienced. 5 stars all around! Their food is also delicious.
David R. • June 17, 2019One of the best hotels in SF. nice gym, bars, restaurant. Rooms are quiet even above union square. Recently remodeled and it shows.
Scott Kleinberg • July 4, 2013Very nice hotel in the heart of the Embarcadero. Take the elevator to S and go out the street level doors as opposed to going to A (atrium).
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