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KSL Hotel & Resort

KSL Hotel & Resort

Hotel, Structure, and Resort
Taman Abad, Johor Bahru
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5.9/10
323
ratings
  • Tips
    Puteri N.
    "Love the buffet here 👍"(9 Tips)
    Selvie T.
    "... hotel is really nice comfy and the most important thing that we can't..."(8 Tips)
    Aidateddy Z.
    "Good service by the lift boy👍🏻"(7 Tips)
    Kevin S.
    "Breakfast was acceptable, pool not open yet."(8 Tips)
Tips and Reviews icon120 Tips and reviews
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  • leslie l.
    leslie leslieMay 12, 2012
    Great hotel. but check in timing is way too slow. no safe box. no bathroom slippers. no cable tv. but overall. nice room and near shopping
  • Victor T.
    Victor TanApril 21, 2013
    Been here 5+ times
    They actually checked in someone else into my room before I arrived and asked if that person is my friend. Epic win.
  • Irman
    IrmanJune 7, 2013
    Luckily I didn't experience the slow check in as others did. Staff was friendly as well.
  • Yinyinnn.
    Yinyinnn.October 25, 2012
    the shopping mall is my heaven man. wheee. :3 enjoy the moment. ✌
  • Alfian A.
    Alfian AnuarDecember 29, 2012
    Claims to be 5 star but service is poor. Very long check in time, morning paper not given, no refrigerator in the deluxe room. Deluxe room in tower 2 is small. Paragon and Selesa has bigger rooms
  • HR
    HRMarch 25, 2013
    Been here 10+ times
    when you come to johor bahru, this hotel is recommended for well located but the service is not good
  • Aflina A.
    Aflina AnuarFebruary 3, 2019
    Bell boy very slow, wait so long. Elevator also slow need to improve. Breakfast so so. Never check in again here
  • Aaron T.
    Aaron TanMarch 18, 2013
    Been here 10+ times
    I've travelled to many places, stayed at a lot of hotels in other countries. I can confidently says that this hotel got the worst front office. To say check in is extremely slow is an understatement.
  • Preama K.
    Preama KandiahMarch 22, 2014
    The Business Centre is unprofessional not focused on their job and make customer wait and go back and forth due to incomplete service overlook!
  • Mellie M.
    Mellie MajrolFebruary 23, 2012
    Been here 25+ times
    Serve wide selection of food @ Infusion Cafe & Restaurant.
  • Marisa C.heart icon on user image
    Marisa ChenAugust 17, 2019
    Been here 5+ times
    Swimming....
  • vivian L.
    vivian LeeAugust 19, 2014
    Been here 10+ times
    milbon color& perm seminar
  • Mr Z.heart icon on user image
    Mr ZakiSeptember 9, 2014
    Oxtail Asam pedas awesome 👍
  • Andrew L.
    Andrew LauMarch 8, 2013
    The way to shopping mall can be tricky
  • Alvin L.
    Alvin LooSeptember 25, 2013
    Overall is good except for the wifi speed. It's should be rated as 4-stars instead of 5.
  • Sze Wooi
    Sze WooiDecember 7, 2013
    Delicious 8 course Chinese wedding dinner
  • Christina C.heart icon on user image
    Christina ClaireJuly 23, 2013
    this s 2nd time i check in here, i already book for 2nd stay but reception said i din make any booking luckly stil got available room.. service very poor, they answer call more than 3 ring call..
  • Haniff C.
    Haniff CekwelNovember 16, 2012
    Bring more money..because shopping mall just at downstairs.
  • Thomas SKS
    Thomas SKSApril 22, 2014
    The wifi here is very slow, and desk Internet port is not provided while Mutiara Hotel does.
  • Rahayu S.heart icon on user image
    Rahayu SamsudinFebruary 11, 2016
    I might come back, for the third time 😄
  • Turtle L.heart icon on user image
    Turtle LiewMarch 11, 2013
    Stay boutique hotel ma near by kSL also......
  • Wayne L.
    Wayne LimMay 26, 2012
    New hotel ! Wifi code ksl26107
  • Thomas SKS
    Thomas SKSApril 22, 2014
    City view in the evening.
  • sook yee h.
    sook yee h'ngDecember 9, 2013
    A convenient location only. Other services are bad for example slow check in procedure, dusty room, dirty with stained bedsheet, have to request both towel if u stay >1night, bad house keeping service
  • Hermawan K.heart icon on user image
    Hermawan KargitoJune 10, 2013
    Nice place to be in johor
  • Puteri N.heart icon on user image
    Puteri NurelyzaJanuary 28, 2014
    Love the buffet here 👍
  • myk c.
    myk chengMarch 2, 2014
    Been here 5+ times
    Can receive Singtel 4G reception in room1112.
  • Fairuz A.
    Fairuz AzrieSeptember 7, 2014
    Great buffet
  • Barry L.
    Barry LimApril 27, 2013
    Feels like staying in a Genting hotel. Low quality fitting in rooms, very messy environment and not cheap either! Better at Mutiara if you want a 'proper' hotel.
  • Christina C.heart icon on user image
    Christina ClaireJuly 23, 2013
    price room bed king size rm350 but room a bit small..
  • Syah R.
    Syah Rizal 🔴May 7, 2012
    1st time here, gonna try the lunch buffet promo only rm38.00++
  • Azrul A.heart icon on user image
    Azrul AfiqFebruary 12, 2013
    Been here 100+ times
    Concierge is all about the tips
  • Rays L.
    Rays LauDecember 18, 2012
    Damn slow for check in,everybody is complaining !!!
  • Day-an T.
    Day-an TongApril 14, 2014
    service a bit slooooowwwww!
  • Masam A.
    Masam Al FalasiAugust 15, 2013
    Been here 5+ times
    Great hotel
  • Princes P.
    Princes PaleroAugust 6, 2014
    Convenient as they have their own shopping mall but staffs have poor customer service.
  • Bakari A.
    Bakari AjisMarch 15, 2015
    KSL is an oversell
  • Kevin S.
    Kevin SunMay 6, 2012
    Breakfast was acceptable, pool not open yet. Waited 30 mins to check-in & 60 mins to checkout. Unacceptable service! 11@century much better!
  • zephyrousheart icon on user image
    zephyrousOctober 16, 2012
    Poor experience with this hotel. Second time here and still consistent with t poor experience. Dirty toilets, peeling wallpaper, slow check in time, hair on floor, etc. Not coming back anymore!
  • Farah R.
    Farah RamlehMarch 15, 2013
    Claim 5 stars hotel! But service like a 1 star! VERY bad service! Had to wait for check in for 3 hrs bcoz they cannot make up the room fast enough!
  • Kamarul Arieffin
    Kamarul ArieffinApril 18, 2013
    The slowest checkin counter in d world...long que...bt only 2 counters...alot of observers staff at d counter that do nothing...
  • Nadwa S.
    Nadwa SyafikaDecember 2, 2014
    Food was good n have shopping mall but poor customer service
  • Paeh I.
    Paeh IncNovember 11, 2013
    Complimentary internet super slow
  • teh s.
    teh sgMarch 1, 2017
    Been here 10+ times
    Nothing was good
  • MSLiheart icon on user image
    MSLiJanuary 19, 2015
    Full of good food.
  • aishah m.
    aishah musaNovember 19, 2013
    Nice hotel..but no instruction/signage in malay..very bad
  • Joe C.
    Joe CarcoSeptember 24, 2012
    Been here 5+ times
    For new hotel poor quality in room. TV cable line broke and bad lighting. Other than the mall I'll go back to the Mutara down the street.
  • Ammar A.
    Ammar AbdullahOctober 4, 2013
    The room is not so comfortable and the room's toilet so bad.
  • mohd hafizan c.
    Check out time need to improve,so long waiting time!!!!!
  • teh s.
    teh sgMarch 1, 2017
    Been here 10+ times
    Hotel was sucks. Zero maintenance and stains on toilet wall. Horrible!
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