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Terminal 1

Terminal 1

Airport Terminal
Toronto Pearson International Airport, Mississauga
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  • Tips
    Dennis C.
    "Line starts at the Air Canada desk..."(4 Tips)
    Kathleen B.
    "Fries and gravy are great here!"(2 Tips)
    ThePlanetD D.
    "note that customs doesn't open until 4:30 am but the line"(10 Tips)
    Larry O.
    "Fill up your water bottle at the fountain to save $5"(2 Tips)
Tips and Reviews icon72 Tips and reviews
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  • wifi
  • barbecue
  • french fries
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  • Daniel R.heart icon on user image
    Daniel RoyJanuary 25, 2015
    If you're flying in on an international flight, you'll have to claim your luggage to clear customs. Add to this the large size of the airport, and you should make sure you've got plenty of time.
  • Justine K.
    Justine KilbyJuly 24, 2013
    Been here 5+ times
    The lineup for Tim's in T1 USA terminal can be crazy but the burger place right beside it serves a better breakfast and has coffee! One less airport line to wait in.
  • Amberrrr
    AmberrrrAugust 2, 2013
    The metallic circles on fhe floor are power outlets!
    Upvoted Apr 17
  • Lornaheart icon on user image
    LornaAugust 30, 2018
    Much improved in recent years. WiFi works, power widely available, iPads for food order/info/web widely available, a selection of food, water fountains.
  • Vamc
    VamcJuly 19, 2019
    Been here 5+ times
    delayed flight? - terminal 1 (to has premium lounge past gate F55. 50$ for two hours, unlimited food and drinks (non top shelf drinks, 5-10$ for top shelf). Best place relax than most restaurants.
  • hussein s.
    hussein sMay 22, 2016
    Air Canada and all other Star Alliance airlines that serve Toronto Pearson operate out of Terminal 1. The terminal is also used by non-alliance airlines Etihad Airways and Emirates.
  • PCL Construction
    PCL ConstructionJanuary 8, 2013
    The New Terminal One Development stands as one of Canada’s most successful and complex projects ever. Read more
  • Hubert
    HubertDecember 1, 2018
    Been here 5+ times
    Uber is downstairs from arrival, an escalator around B to go to underground
  • Wendyheart icon on user image
    WendyOctober 7, 2015
    Been here 10+ times
    If you need water, just go to the Starbucks near Gate D on the departures floor and ask for "iced water". It's free.
  • 🦄 Jessicka C.heart icon on user image
    Luggage Depot to store your stuff while you meander is all the way at the far end of Terminal 1.
  • Tianshu L.
    Tianshu LuanJune 29, 2013
    Been here 10+ times
    Print your boarding pass, get here early, and follow signs.
  • Brent W.
    Brent WilsonMay 5, 2014
    Don't try and use the Nexus lines around 5:30 AM as it is shift change and all the CATSA staff use it to get into work. Go down a level
  • Ragde R.heart icon on user image
    Ragde Ren EstMarch 31, 2019
    Greatest attention from Customs officers ever
  • Carol B.heart icon on user image
    Carol BrownJanuary 4, 2019
    The lounge is a nice place to visit if you're an American Express card holder
  • Alina D.
    Alina DJuly 19, 2018
    Nice waiting areas now at Pearson but beware, the electric plugs don’t work. You cannot charge your devices!
  • Andrij K.heart icon on user image
    Andrij KrochakFebruary 3, 2016
    Nice and clean! Full of colour and many shops and restaurants.
  • Crescentrating Halal Friendly Travel
    The Prayer room(inter faith room) is closer to the domestic arrivals.Prayer mats & Qibla direction is clearly marked.Jum'ah prayers also conducted on Fridays.
  • Brian d.
    Brian d'EonAugust 19, 2013
    Been here 50+ times
    Too many people write crap because of some attitude towards airlines. I'm a frequent flyer and this is one of the best terminals & airports in the continent!!
  • Amanda A.
    Amanda AlleyFebruary 10, 2013
    Never get here early! They don't let you into customs and let everyone who are lazy and came late to go in front of you!
  • Stephen P.
    Stephen PunwasiDecember 15, 2012
    The Nexus line is usually longer then the regular line because of the new X-Ray machine that needs to be rebooted on a jam.
  • Larry O.
    Larry OosterhuisApril 12, 2019
    Fill up your water bottle at the fountain to save $5
  • Nicole D.
    Nicole DonnellyNovember 11, 2019
    Sailed through Secondary - immigration agents were very friendly 😊
  • Lawrence A.
    Lawrence AhernJanuary 30, 2013
    Make sure everyone in your party can operate self checkin or you have to wait while they que..... Zzzz
  • Dave S.
    Dave Sumner SmithNovember 11, 2013
    Passport control is much less intimidatory than many of those in the US. Quicker too
  • Marilia G.heart icon on user image
    Marilia Gomes De SouzaJune 14, 2021
    Been here 10+ times
    Flights arriving in the evening lack support from staff. 30minutes for my luggage to come out on the carrousel.
  • Jenny P.
    Jenny PMay 22, 2018
    Looking for Tim Hortons? 24 hour shop near gate E80 on T1
  • Corina N.
    Corina NewbyJanuary 4, 2013
    Show up late; they rush you ahead of everyone who showed up on time.
  • Mary P.heart icon on user image
    Mary PoppinsMay 7, 2019
    It is clean.There is a Starbucks Cafe.
  • Rob M.
    Rob MehtaMarch 6, 2013
    Head to the left side customs kind if you are not Canadian!
  • Nathan
    NathanAugust 17, 2015
    Been here 50+ times
    It's probably too late for you, but fly into Terminal 3 instead. The customs line here is always longer.
  • Sebastien G.heart icon on user image
    Sebastien GariepyJanuary 13, 2015
    New display at.baggage claim
  • A. H.
    A. H.October 24, 2012
    Been here 100+ times
    Terminal 1 has MICE! Saw a little one by the "Q" doors. :(
  • Carmen M.
    Very good Wi-Fi service, usually at other airports is really slow.
  • Saad C.
    Saad CheemaAugust 28, 2010
    Be ready for a long walk. The temporary terminal extension for USA flights takes just over seven minutes. Having a trolly bag for your trip through this teminal wouldn't be a bad idea.
  • Xiao Y.
    Xiao YuAugust 9, 2012
    Be very careful with your phone, security will scratch the screen
  • Suga J.
    Suga JamNovember 9, 2013
    Line up from hell at 7:45 am
  • Devin H.
    Devin HendersonMay 18, 2013
    Air Canada USA departures is a shit show - couldn't be any more disorganized or confusing and there is generally ONE person to provide guidance.
  • Mike T.
    Mike ThornbackMay 1, 2011
    Love the weather. The view leaves something to be desired
  • Camila S.
    Camila StarkDecember 25, 2019
    Been here 25+ times
    YALA fries frm Paramount
  • Rob M.
    Rob MehtaMarch 7, 2013
    Row H to get to the F gates. trust me on this :)
  • Karim K.
    Karim KanjiDecember 10, 2010
    Hey GTAA! Put more signs in this place so people actually know where to go. Sheesh!
  • Margaret C.
    Only two US border agents on duty. Plane delayed waiting for passengers to clear customs. Get there early
  • ThePlanetD D.
    ThePlanetD DebnDaveJune 14, 2012
    Been here 25+ times
    If you're flying out early- note that customs doesn't open until 4:30 am but the line is long already by 4:00. Ugh
  • Ryan L.
    Ryan LanyonAugust 9, 2011
    Yorkville Juice Gallery charges $4.47 for a bottle of Vitamin Water. Ouch!
  • Brian F.
    Brian F.November 3, 2013
    Been here 5+ times
    Terminal stands for building. Not end of life.
  • ProzzaK
    ProzzaKMay 20, 2011
    Shiny floor, slow staff, long corridors.
  • Kim P.
    Kim ParkeAugust 7, 2011
    This place is the twilight zone! Avoid it at all costs. Never get here early for a flight. They'll just make you wait for hours while all the late people cut ahead of you. What a shit hole!
  • Mizuno
    MizunoMarch 26, 2013
    just arrived
  • Jonathan H.
    Jonathan HarrisOctober 4, 2012
    Air Canada representatives are extremely rude and condescending towards customers. Especially united customers. To void fees for everything you have to talk to united customer service.
  • Selin I.heart icon on user image
    Selin IşıkMarch 12, 2018
    shops are terrible, no way to get entertained
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