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"The Hertz Courtesy shuttle is so slow."(5 Tips)
"gas station to refuel at the airport"(2 Tips)
"just pulling away and parking in the line."(3 Tips)
"... and drive us to te airport so I wouldn't have to juggle him and the..."(4 Tips)
38 Tips and reviewsFilter:
- friendly staff
- takes reservations
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Matt DePersisDecember 4, 2012Gas up at Terminal E. Go past the Rental Car drop-off and you'll see the gas station. You can loop around quickly to return the car very easily.
Ask for a free upgrade ! And use foursquare ! I got a 20 % discount coupon for my next rental ! Waw : it wirls 😉 : very friendly staff also. And brandnew impressive building...also look at the logo !- Kerry GorgoneApril 9, 2012Incredible service! They let me keep my toddler un hus car seat and drive us to te airport so I wouldn't have to juggle him and the luggage on the shuttle!
Better be worth it when they're done with all of the construction. It's been 3 years of constant re routing and redesign.
Randy BrownJune 9, 2011These guys here have it down and are VERY helpful. The person checking us in gave us a tip to re fuel and avoid a fuel charge of $50. Thanks hertz! "we'll pick you up"
Rebecca LiponMay 30, 2012No one is here in the early morning. They will tell you they can make adjustments when you leave, but it'll make you miss your flight.
Brian StraussSeptember 15, 2018Unfortunately the provider of my worst Hertz experience ever. The included pic is Gold customers all with pre-arranged reservations waiting 45 mins for a car. Leave extra time.
Calyn JJune 1, 2011First time renting a car, and they made it easy. Early morning return was quick and employee was friendly!
Hertz Gold and plate pass are mandatory for happiness here. :)- Dustin DemorestMarch 25, 2012There's a gas station to refuel at the airport if you forget before getting to the airport. Just follow the signs.
Jenny LazaFebruary 3, 2012Sean was really nice & super helpful! Definitely make a reservation first.
Hertz' refusal to staff up mid-week (not enough shuttles, one exit gate open) is going to start costing them President's Circle clients like myself.- Julie BeebeOctober 24, 2011An employee was trying to ask me a question upon my returning my rental... I have NO idea what he was asking. Hope it wasn't too important, cuz I ended up just pulling away and parking in the line.
- Here's a tip I hope Hertz reads: they need to run more shuttles. 30 mins from curb at airport to Hertz exit (President's Circle so I didn't even visit counter) is unacceptable. They need to staff up.
- Simply one of the ugliest car rental locations I've ever seen.
Manish MistryJune 6, 2013AVOID! I have to go here because of corporate policy, but everytime they waste your time. 3+ times they haven't had my car ready, always a "rush". And they try to charge for fuel without reason..
SeanER Gr8singerNovember 14, 2012Annie is less than helpful, Bob's computer doesn't communicate with Annie's, and their walkie talkies have dead batteries. 1.5 hours of my Time wasted here, what a poorly managed location!
Jason BalonJune 15, 2013Worst Hertz location I've ever encountered. Running two busses on a Saturday when every other agency has 10 going. Refused to give me the size vehicle I actually paid for. Go with Avis!
- Rob LinnanderMarch 15, 2012The Hertz Courtesy shuttle is so slow. There are 10 Avis buses for every 1 Hertz bus. Prepare to wait a LONG time.
Sarah HeckertJune 8, 2013Hertz Gold FAIL. Name not on board, no one behind gold desk, extremely long queue. Questioning the management of this place...
Just getting off the shuttle? Sprint for the counter if you hate waiting.
JenSeptember 21, 2013So unbelievably slow! We waited 40 minutes in line and then 20 minutes for the check out process. Ridiculous!
- Milt FeltchSeptember 18, 2016Terrible customer service at Logan Boston agent totally uncaring and manager not empowered to help
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Hertz
156 Tomahawk Dr (Cottage St)
Boston, MA 02128
United States
Boston, MA 02128
United States
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
Open (Show more)
- Mon–Sun
- 24 Hours
(617) 568-5200
Features
Credit Cards
Yes (incl. American Express & Discover)
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"The lady that attend us was very rude. Anyway, National Car is a good option and they have very cool and brand new cars"
Thomas Corona - 6.3
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Jesse Harris - 6.0
"They had a car, when Hertz didn’t! The car was clean, and comfortable! Thanks to them we were able to enjoy our trip a lot more!"
Val Diaz
