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John Lewis & Partners

John Lewis & Partners

Department Store
West End, London
  • Stars
  • Tips
    R-R ❤.
    "One of my best department stors💞"(7 Tips)
    Baby D.
    "Check out the foods section on top floor"(5 Tips)
    Matt T.
    "Absolutely the best department stores in London."(2 Tips)
    Paola B.
    "... in ground floor (Liz Earle products)"(2 Tips)
Tips and Reviews icon129 Tips and reviews
  • coffee
  • top floor
  • rooftop
  • afternoon tea
  • liz earle products
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  • Popular
  • Recent
  • Matt T.heart icon on user image
    Matt Ta-MinMarch 11, 2016
    Absolutely the best department stores in London. The staff are so knowledgeable. It sounds silly but ask a more 'mature' salesperson & they'll probably have 20+ yrs of experience selling the product.
  • Baby D.heart icon on user image
    Baby DiverNovember 20, 2016
    Best electronic section of a department store. Friendly and knowledgeable staff. Check out the foods section on top floor
  • eat n.heart icon on user image
    eat noaJune 25, 2016
    Shopping at John Lewis right now? Love coffee? Check-in at Noa now till the end of July & get a cup of organic coffee for free!
    Upvoted Feb 12
  • Raoul F.heart icon on user image
    Raoul FisherNovember 1, 2016
    helpful sales staff, and I like the commitment to brand matching. Great pop-up restaurants and shops too.
  • 👾
    👾September 1, 2018
    John Lewis rooftop .. loved everything shown in the picture .. fun ambiance
  • Katherine S.heart icon on user image
    Katherine ShawOctober 8, 2012
    Great view over the square from the caffe, but head down to the patisserie in the foodhall to get nicer (and cheaper) treats before coming up!
  • Matt T.heart icon on user image
    Matt Ta-MinMarch 11, 2016
    They have a huge baby/maternity section that has everything. If you are completely new then you can book a 2 hour consultation where they take you through everything you will need. Trusted experts.
  • sarah b.
    sarah brownMay 5, 2014
    plan out exactly what you need and from which department before getting on escalators. will save you from having to navigate up and down them - especially when the store is super busy
  • Jason Q.heart icon on user image
    Jason QuarisaOctober 21, 2018
    Been here 5+ times
    Great range in homewares and furnishings and lighting for department stores but the service in every area is terrible. Never enough staff and they take no interest in trying to help you.
  • Ahmad A.heart icon on user image
    Ahmad AlfilimbanyFebruary 18, 2016
    One of the best department store in London..good brands and nice selection for both men and women.
  • Doug M.
    Doug MortonSeptember 24, 2014
    Been here 50+ times
    Sign up for myJohnLewis to get a free hot drink & cake! This is different to the free hot drink with myWaitrose. You cannot redeem that here.
  • Leslie L.
    Leslie LiszczSeptember 14, 2017
    Best facilities for parents. Large feeding and changing rooms. Very clean. Makes thing so much easier with a little one.
  • Wilder C.
    Wilder CohenJanuary 6, 2016
    great aura and awesome to study. I leech the wifi all the time
  • Maria S.heart icon on user image
    Maria SjögrenFebruary 25, 2016
    Love the Home section. So many beaautiful things to buy :) It's also nice just to have a look for some inspiration.
  • Raoul F.heart icon on user image
    Raoul FisherJanuary 22, 2018
    Cafe Benugo on 2nd floor does a mean sandwich! And can be accessed quickly using the much quiter middle entrance!
  • John B.heart icon on user image
    John BarnhamSeptember 29, 2016
    Been here 5+ times
    Oh I love John Lewis. This one has a fab Waitrose in the basement, a rooftop bar and a cracking Christmas shop.
  • Polina N.heart icon on user image
    Polina NovykovaDecember 25, 2019
    I had a pleasant Christmas shopping here. Stuff is helpful, and you can find anything you want for your family
  • Stephen .heart icon on user image
    Nice store with a very extension range of home and personal goods! Can't go wrong here!
  • Style by Stylism
    Style by StylismOctober 22, 2011
    Bobbi Brown is the make up of make up artists. Great quality, at good prices. If you're into serious red carpet make-up this is the place to go.
  • Will B.
    Will BelfordSeptember 18, 2013
    A very, very good and big place to shop from! It has everything and everyone in there were very polite!
  • Jack S.heart icon on user image
    Jack SmithMarch 29, 2015
    Been here 10+ times
    Use the John Lewis app to order items online that aren't in stock within the store by scanning a similar items barcode
  • megan
    meganSeptember 5, 2014
    Been here 5+ times
    Good place to pick up reasonably priced items for the home. Not as much selection as it's sister store Peter Jones though.
  • Gregorygrishaheart icon on user image
    GregorygrishaOctober 20, 2015
    Been here 10+ times
    Pop in at lunch time to get a soup in top floor's food hall for a reasonable price
  • Irina
    IrinaMay 31, 2014
    Be sure to check their new rooftop garden after extensive shopping ☀️
  • Nin L.
    Nin L.July 20, 2019
    Tax free receipts are issued on the 5th floor, not at point of purchase throughout the store - be warned as there can be a queue
  • David J.heart icon on user image
    David JamesSeptember 4, 2015
    Grab a coffee in the coffee shop! Lovely staff and who doesn't need a break after walking round this place 😀
  • Dominic F.
    Dominic FeeneyNovember 1, 2014
    If you need the wedding gift lists function to either start your own list or buy someone a present off of their list it is located on the fifth floor
  • Thomas P.heart icon on user image
    Thomas PajorNovember 30, 2015
    Check out the beautifully decorated roof garden at Christmas time. Lovely.
  • Neil S.
    Neil SaundersMarch 18, 2013
    Been here 5+ times
    If you live in the W1 area, John Lewis will deliver foodhall shopping to your home. It costs £5 for shopping under £50 and £3 for £50 or over.
  • S H.heart icon on user image
    S HJanuary 27, 2015
    Been here 5+ times
    Beaware of some managers in appliance department, they know nothing but persuade you to buy the products. Always look for normal staffs for help!
  • Priya T.heart icon on user image
    Priya TungrusMarch 14, 2017
    Love it! Check out the roof top bar during the summer months
  • Benni P.heart icon on user image
    Benni PrinzJanuary 9, 2017
    Been here 10+ times
    The flower section is actually quite nice. Don't buy one of the pre-made bouquets though.
  • Matthew H.
    Matthew HemesAugust 11, 2014
    Brilliant selection of men's clothes, beauty and technology. And not bombarded with offers like other department stores.
  • Chris H.heart icon on user image
    Chris HainesDecember 10, 2015
    Been here 5+ times
    Excellent department store with over 5 floors of stuff!
  • Cenker K.heart icon on user image
    Cenker KöseApril 1, 2016
    Check electronics prices frequently. I bought Bose speakers %20 cheaper than the cheapest market price!
  • Johannes D.heart icon on user image
    Johannes DriessenSeptember 20, 2014
    The haberdashery is still there on the top floor and they have everything!
  • Shamsa A.heart icon on user image
    Shamsa AbdulrahmanFebruary 9, 2014
    Been here 5+ times
    A sad department store. Nothing special about the products they sell. Customer service is great because most of the staff r old! They make u feel at home
  • Clover
    CloverJune 6, 2014
    Really helpful, friendly staff. A lovely store to eat in too x
  • Nicholas P.
    Nicholas PettersMay 31, 2012
    Been here 50+ times
    A proper department store where you can buy everything you need. Friendly helpful staff too!
  • Galal G.heart icon on user image
    Galal GalalDecember 26, 2017
    Been here 10+ times
    A great shopping experience, well-informed & courteous staff.
  • Kathryn M.
    Kathryn MillicanAugust 18, 2014
    Staff not as friendly as you would assume. However, great selection and also reasonable prices.
  • Leon D.heart icon on user image
    Leon DeriglazovJanuary 4, 2020
    Claiming a price match in-store, don’t waste time talking to sales people: they don’t know the policy. Go straight to the top floor to customer support and they’ll sort it out in minutes.
  • Mohammed ♐️
    Mohammed ♐️July 8, 2023
    Amazing place to buy clothes.
  • Douglas M.
    Douglas MaitlandJanuary 7, 2013
    Was really disappointed by the Wedding List experience. Not much help or advice. You do get a free hot drink and cake in the coffee shop though.
  • Galal G.heart icon on user image
    Galal GalalSeptember 6, 2016
    Been here 10+ times
    A superb department store with service and value that are second to none..
  • Enzo M.
    Enzo MartinelliDecember 8, 2015
    A department store with good customer care throughout
  • Myri - P.
    Myri - PA PriveSeptember 7, 2014
    If you are doing shopping, Head to the food floor! Great variety of food
  • Deema A.heart icon on user image
    Deema Al-SalmanNovember 28, 2015
    Early morning is the best time to visit it 👌🏼
  • Bashirul Yead R.
    New Apple shop is now open on 5th floor. Partners in that section are Apple certified. Check it out!!
  • Alexander V.
    Alexander VarleySeptember 25, 2012
    Without walking down the escalators it takes 2 minutes and 30.2 seconds to get from the 5th floor to the Ground floor.
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