Starwood Preferred Guest® (SPG)

Sheraton Princess Kaiulani

Hotel and Resort
Waikiki, Honolulu
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5.5/10
230
ratings
  • Tips
    Anna L.
    "resort fee added per night"(6 Tips)
    Chris K.
    "great job at accommodating starwood members."(4 Tips)
    Keiko K.
    "Beautiful view from the 2nd tower which faces Waikiki Beach."(3 Tips)
    Sasha-Nicole T.
    "lovely views over the ocean and mountains"(9 Tips)
Tips and Reviews icon69 Tips and reviews
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  • Corrie E.
    Corrie ElstonJuly 6, 2013
    Breakfast buffet is great. Decently broad selection of Japanese and western dishes hitting all the favorites at a quality/price point that makes it my go to spot early in a vacation.
  • Chris K.
    Chris KovarikOctober 1, 2014
    Been here 5+ times
    Not beach front but a half block away. Only higher floors have an ocean view. But they do try hard here, and do a great job at accommodating starwood members. Classic trade off... Half the price!
  • Sasha-Nicole T.heart icon on user image
    Adore this hotel! Great rooms with lovely views over the ocean and mountains, fantastic food (try the Kalua pork nachos) and brilliant location near Waikiki beach, shops and restaurants!
  • Vaidas J.
    Vaidas JanaviciusAugust 21, 2019
    Been here 5+ times
    Great views. As Elite, you’ll either have breakfast or points ;-) there are only 6 suites so if you didn’t book one, you’ll not get one. The rooms are crying out loud for renovation - very dated.
  • Maggie M.
    Maggie MacGAugust 29, 2016
    The actual rooms are kind of dated but the staff here is very nice and the views are pretty fantastic.
  • MissMaybelline
    MissMaybellineJanuary 16, 2011
    Been here 25+ times
    My favorite hotel in Waikiki. We come every year & love to see our favorite staff members year after year. Bands and Mai Tais by the pool at night are the best!
  • Brad B.
    Brad BurchOctober 15, 2011
    See marsha at the tour & activity company next to the drop off. She is wonderful and full of information. She can try and book you the best vacation and let you know what to see..
  • Anna L.
    Anna LeJuly 27, 2013
    Been here 5+ times
    Nice location, but hotel is run down. And there's a resort fee added per night ( $24) includes free parking, free wifi, and free beach chairs & water at Waikiki beach.
  • Joseph Q.heart icon on user image
    Joseph QuintanaJuly 13, 2013
    The rooms are bit small on the 18th floor. Don't know if all the rooms are like that. Entering a the Sheraton Princess I killed a swift cockroach too. But the view is great from my room :)
  • Peter S.
    Peter ScottDecember 19, 2010
    Been here 10+ times
    If you're doing Honolulu on a budget, load up the fridge in the hotel room with food (incld. great sushi), soft drinks and beer from the food pantry around the corner... It'll save you a fortune!
  • Jeff S.heart icon on user image
    Jeff SolomonMay 7, 2018
    Older building. Could use a gut renovation at some point. Good location and affordable prices
  • Jake D.
    Jake DaffornJanuary 7, 2012
    Been here 10+ times
    Don't expect anyone to serve you by the pool being they only have one person serving that whole area, but the rooms are clean and offer great views of the ocean and the city
  • Keiko K.heart icon on user image
    Keiko KasperSeptember 20, 2013
    Beautiful view from the 2nd tower which faces Waikiki Beach.
  • Lenny G.heart icon on user image
    Lenny GalloJanuary 17, 2022
    Not my favorite hotel, but it does the job. The pool an surrounding area is really nice at night.
  • Jonathan T.
    Jonathan TashimaOctober 12, 2012
    Been here 5+ times
    This property really needs to get with the program and offer the "Green Choice" option to skip housekeeping. Every other Sheraton offers it!
  • Gerard Y.
    Gerard YuMarch 4, 2012
    Been here 5+ times
    $18+ tax service charge includes 2 bottle of water each day, big kahuna beach service, 2 non-alcoholic drink voucher and free internet
  • Joel R.heart icon on user image
    Joel ReedFebruary 12, 2015
    Rooms are old and need a facelift. Ocean view rooms are blocked by other hotels. Decent hotel, but stay at the Westin if you can get a room.
  • Christoph I.
    Christoph InhelderFebruary 27, 2013
    The hotel charges 18$ for the resort fee now. Be sure to REQUEST a 4G router or a tower with Wi-Fi.... Not all rooms are equipped with Wi-Fi.
  • Timo J.heart icon on user image
    Timo JehleApril 7, 2013
    Its really an old hotel. We have got a upgrade to a family room. It's clean but old. The resort fee is noch 18 USD. It's steal! For wifi, 2 bottles water per day and beach service.
  • Keiko K.heart icon on user image
    Keiko KasperSeptember 20, 2013
    Pay the extra $23 to get free wi-fi, parking, local newspaper...
  • Lloyd
    LloydOctober 21, 2011
    Been here 25+ times
    Premium location! Heart of a busy and lively strip! Surrounded by all da fancy eats and shops
  • Randy M.
    Randy MillerMarch 18, 2013
    The resort charge is now $18.00 (plus tax) and is even a bigger rip off. Especially if you have gold or platinum status. This hotel is not a resort! It is old and in need of a major reno.
  • Roman N.heart icon on user image
    Roman NurikJanuary 25, 2015
    Super-thin walls; could clearly hear a conversation in the adjacent room… at 3am :-/
  • Arlet D.heart icon on user image
    Arlet DizonMarch 20, 2018
    Don’t ask for for anything after 9pm.
  • Paul K.
    Paul KempJune 2, 2012
    The cost of parking is included in the mandatory resort fee.
  • Evan[Bu]
    Evan[Bu]November 16, 2013
    Been here 5+ times
    Is this a college dormitory or a hotel? In any event, stop bitching about the hotel. Is it a shithole? Yeah, kinda. But no one really goes to Hawaii to spend time in the hotel room.
  • Daryl K.
    Daryl KorvemaaMay 17, 2013
    Been here 50+ times
    Full guest room wireless internet coverage (specifically Ainahau Tower) coming May 2013.
  • Eric N.
    Eric NakagawaDecember 5, 2015
    The breakfast buffet could be considered sufficient but not worth $24pp.
  • John W.heart icon on user image
    John WalshJuly 3, 2013
    Been here 10+ times
    The haters of this property have not been to the other hotels near by, they are far more expensive. Comparing this to moana and royal Hawaiian is not fair.
  • William Y.
    William Yardley IVOctober 21, 2012
    Awesome location for the price.
  • Rie S.
    Rie SadlerAugust 12, 2014
    Been here 10+ times
    King bed not guaranteed. First night of my honeymoon we had to sleep in double beds.
  • Allison S.
    Allison Strachan-FalgrenSeptember 30, 2011
    They lost our reservation and the room looks like something out of the golden girls. Other than those 2 things this place is okay.....I have stayed in better hotels that aren't resorts
  • Eileen L.
    Eileen LeeFebruary 6, 2011
    Music at night is the best! One drink minimum, though.
  • Doug S.
    Doug SchwartzMarch 6, 2014
    Resort fee is now $25!
  • DAVBARR
    DAVBARRJanuary 3, 2012
    The resort fee went up to $18.00 but well worth it. Includes parking
  • JH H.heart icon on user image
    JH H-DSeptember 1, 2018
    Don’t fall into the pool out front!
  • Erik @ S.
    Erik @ SC VapesMarch 23, 2013
    Been here 5+ times
    Hotels dated but great views and location.
  • David S.
    David StrasserJune 27, 2012
    Don't be alarmed, that smell in the lobby is just the dinner buffet.
  • Mark P.
    Mark PriorJanuary 16, 2013
    Been here 5+ times
    No WiFi in the rooms so bring something with an Ethernet if that is important.
  • Mike C.
    Mike ChanNovember 26, 2011
    This starwood hotel would have been a category two or lower anywhere outside of Hawaii. Rooms are small, old, dirty, and worst of all, extremely bad sound insulation. Avoid at all cost!
  • Celi N.
    Celi NgatuvaiApril 27, 2012
    If you have kids, they can't take floatables (other than a life vest) into the pool
  • Cristian M.
    Cristian MatiesApril 13, 2012
    This place is a shame for SPG , rooms are poor , the manager is hardly any help but the hit is the AC it looks like from stone age
  • Tony Y.
    Tony YJune 29, 2011
    Pigeons at the breakfast restaurant should be stamped out.
  • Jason C.
    Jason ChabakNovember 9, 2013
    Do NOT, under ANY circumstances, stay at this hotel.
  • Michele
    MicheleNovember 24, 2011
    Been here 10+ times
    Get a fruit punch from the bar! Yumm
  • Kris C.
    Kris CarriganDecember 28, 2012
    don't spend the money on the dinner show its not worth it
  • Cristian M.
    Cristian MatiesApril 15, 2012
    The check in special is not recognized
  • Emilie M.
    Emilie MSeptember 4, 2010
    Don't stay here. Third tier hotel for first tier prices. Royal Hawaiian!!
  • Rappa N.
    Rappa NuiSeptember 2, 2011
    Been here 5+ times
    Don't say hi to "Mark Medrano" he hits on ALL the guys !!!
  • Michele
    MicheleNovember 27, 2011
    Been here 10+ times
    Don't lose the towel cards or you have to pay $20 fee
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