Challenge:
A QSR chain sought to understand omnichannel effectiveness by measuring how media channels and partners drove store visits and campaign efficiency. Their focus was on identifying the most impactful channels for visitation and behavioral lift, while also evaluating Linear TV’s role and the effect of audience overlap across channels.
Solution:
As part of the strategy, the QSR implemented Foursquare Attribution to gain a unified, deduplicated view of store visits across all media channels, including Linear TV. This approach used Foursquare’s always-on dashboard to enable granular cross-channel measurement and uncover key performance metrics for in-flight optimization.
Key results
Overall CVR
Overall CPSV
Behavioral Lift
Overall CPLV
Results:
The QSR was able to identify which networks delivered stronger reach and efficiency, using these insights to inform future media buying strategies. Understanding Linear’s performance in combination with other channels also enabled in-flight optimization, allowing for smarter retargeting of exposed audiences and reducing wasted ad spend.